Keyboard Problem--- Blackberry Pearl 9100

publiciist · Thread Author #1 04-27-2011, 08:37 PM

Whenever I type (Any letter/ space bar), my phone seems to want to keep adding multiple letters making my word longer/incorrect, or have multiple spaces in between words. I only press the button once, so I was just wondering what was up with it!! I am getting kind of annoyed now because my friends are all trying to figure out what I was trying to send them and I have a bad habit of not reading over what I send. Hope someone can help

publiciist · Thread Author #2 04-27-2011, 08:41 PM

Also, I am having troubles setting up my email. The icon would not show up after I configure my email address, so if anyone has suggestions on how to get it to show, it would be greatly appreciated!

theKHMERboy · #3 04-28-2011, 02:07 PM

yes i know what u mean.. alot of ppl who have the pearl 3g have that same problem including myself.. dont know how to fix it but at time it will start to work fine and start to have that problem again

publiciist · Thread Author #4 04-29-2011, 05:14 PM

Quote:

Originally Posted by theKHMERboy

yes i know what u mean.. alot of ppl who have the pearl 3g have that same problem including myself.. dont know how to fix it but at time it will start to work fine and start to have that problem again

Alright, thank you.

This phone is nuts!! I can't believe they can make them like this :/

dbarrera · #5 05-03-2011, 10:41 AM

Greetings!

I've found a solution for the multi-pressing-keys... It involves some sweat, though...
The internals of the keyboard must be changed (basically) with of another device (if you have an old device hanging around, you're good to go)...

This weekend I'll make a video (because I'll be working on my 9100) and post it for you guys to watch...
--
UPDATE:I think replacing the PCB is the way to go (not for me because the part needed doesn't come to my country)

mmveets · #6 05-09-2011, 06:08 PM

If anyone with keyboard issues is giving up on their device and would like to sell it for parts, please pm me.

_Brake_ · #7 05-10-2011, 04:53 AM

A fresh install with an updated software solved this problem for me

publiciist · Thread Author #8 05-13-2011, 04:47 PM

Quote:

Originally Posted by _Brake_

A fresh install with an updated software solved this problem for me

I had a theme on, got the problem, then realized it is the theme that is causing my phone to do this!

debaxish · #9 05-28-2011, 05:22 AM

I had that problem when used it first time, after 10 mins i have found the solution for this kind of prob.

if you wanna type your own word .. switch to MultiTap option for regular use .. you can enable sureType again.

i loved the feature, my regional words are getting saved automatically ... so i can use those with sureType also.

again, with suretype you may type your own words .. only you have to press 0 rather that 'enter' to get the letters typing.

junaidz · #10 07-04-2011, 05:52 AM

Quote:

Originally Posted by _Brake_

A fresh install with an updated software solved this problem for me

Hi,

When you say updated software, which version do you mean. Did you upgrade to OS 6?

Thanks.

Xela83 · #11 07-10-2011, 05:44 AM

My 9100 has developed the same problem too. Every few keystrokes, I get 2-4 entries for the same key.

It had occurred around the same time when I upgraded from OS5 to OS6. So I tried wiping the phone and reverted back to the old OS but it still has the same problem.

Therefore, I think the problem is hardware related. There must be something within the keyboard that is causing the keys to stick and make multiple key strokes when pressed.

I still have warranty left on the phone, so I will probably bring in to the carrier to get it fixed.

joletty · #12 08-03-2011, 06:03 AM

hi i got the same exact problem
heres how you fix it

only need to open up 4 screws at lower parts of your pearl
take out the keypad
and open it
peel the white plastic, (in picture 1)
change the metallic dome (in picture 2)to any old ones (from your unused old phone) or buy new ones
re assemble
and done!

15 minutes and your pearl is awesome again
you can watch the video on how to disassemble your pearl at youtube...
cheerss

himrob · #13 10-30-2011, 12:43 PM

I opened mine today to see how it is, and I noticed the way the keyboard is connected to the phone. It is just resting on it and joined with the screws. If the screws are too loose then the connection isn't complete (what I realised when I re-assembled my phone without the screws in case I did something wrong). So I think when you press certain key the connection isn't constant therefore the phone is think you are pressing the key more than once. I'll try to screw them more and see if it works better over the days.

nsuri2 · #14 11-02-2011, 03:18 AM

All,

Thought I would share my experiences... My Pearl 9100 started having problems with some keys being duplicated (for example, the space key would insert two spaces instead of one). Eventually, the top row (QW ER TY UI OP keys) stopped working entirely.

I upgraded the software to 6.0, but that did not fix anything. In any case, I was suspicious of a hardware fault given that an entire row stopped working at the same time.

So, I watched a video (on YouTube) on how to take apart the phone. When I took the keyboard off, I noticed that there were a bunch of spring-loaded contacts on the motherboard that make contact with the keyboard PCB. I figured one of these was not working, as that would explain why a complete row stopped working. I took a little safety pin and gently bent all of them up a little bit, to make sure there would make a solid contact with the PCB. Then, I put everything back together and viola, the keys now work!

Hope this helps others who are also having issues with the keyboard. If it does work for you, please post something so that we know this is indeed the problem.