[Walter Rubin]

4 bars yet nothing works. What could the problem be???

Posted via CB10

[85_305]

Call T Mobile.

Posted via CB10 Passport

[Walter Rubin]

My Blackberry Passport's network connection has been non-existent or quite sporadic for last three months. Of course I could use wi-fi where available but I've been carrying a flip phone around with me so I could get calls since I've had no phone service. Even when my phone said 4GLTE I wasn't able to get internet or phone. Tried security wipe, hard and soft resets, turning airplane mode on and off, replacing Sim card three times. I was worried maybe defective sim tray or antenna problem. T-Mobile suggested reinstalling operating system. I didn't know that a security wipe and reinstalling the Blackberry 10 operating system were not the same. That did the trick-except for indoor my apartment house-which can be corrected with free Cellspot router from T-Mobile. Before reinstalling the OS make sure you have complete backup on Link so you can restore everything when done-apps, photos etc.

Posted via CB10

[Walter Rubin]

Blackberry users on T-Mobile's network will be experiencing non-service or sporadic service at best till at least Mid-January as the carrier is doing a massive updating of their towers as per their tech support expert I spoke to today. So just changing sim cards, reloading operating systems etc. won't solve any Emergency Calls Only or no network found warnings. Or sometimes I seemed to be on 4GLTE yet no phone or Internet.

Posted via CB10