[Jon Wiggy]

Hiya folks

With apols if this has been done to death elsewhere (I have looked without success) but I cannot work out how to get past this setup message* in BlackBerry Link using Windows 10.

I have exhausted all the setup tutorials I think.

I have also had good connectivity with Link already & have been able to load Bar files etc using link and the chrome add in.

Is this a W10 issue or am I being a dumbass in some way? Or both?

Best wishes

Jon

*setup hasn't been completed for the connected BlackBerry device. Disconnect your device and finish setting it up..... etc

Posted via CB10

[Leatherfacez10]

Remove your device from BlackBerry link, and plug it back in.


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[Dunt Dunt Dunt]

Your phone is fully setup, and LINK doesn't show it as being setup?

There are issues with LINK and Windows and other programs.... Might do a search here and take a look.


Itunes fix.
Reinstalling LINK
Someone even recommended some USB setting changes.

But I'd start with rebooting both

[anon(679606)]

I had such trouble quite a while back... finally uninstalled the whole BlackBerry Suite and started over... worked

[Jon Wiggy]

Thanks guys

No luck with those approaches but I'll keep hammering away and report back if anything changes. Darn thing.

Best wishes

Jon

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[anon(679606)]

Thanks guys

No luck with those approaches but I'll keep hammering away and report back if anything changes. Darn thing.

Best wishes

Jon

Posted via CB10

I had to uninstall the BlackBerry Suite completely several times and reboot before reinstall. Downloaded fresh copy too. It was a pain, but it finally worked.

[Jon Wiggy]

Thanks Patapoof

Good tip on the repeat reinstalls, i'll apply it in a more determined way!

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[Jon Wiggy]

Grrrrrr. Not an uncommon problem and I'm working through suggestions.

After repeat reinstalls and removals using CCleaner Link remains convinced Setup isn't finished. Phone tells me Setup is finished until I try and connect to Link at which point it starts prompting me to finish Setup.

Am going to try the one where you ignore Hub Setup prompts for a few days until it forcibly reboots at which point you re-do the Setup. Problem there is phone usually crashes every other day.

Failing that i'll do the one where you toggle all the frickin Setup settings. When that fails I suppose I reinstall everything. What a bore.



Posted via CB10

[Asuhmiaseh]

Try upgrading to windows 7 :-)
No issues whatsoever with Link or Blend.

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[Jon Wiggy]

Whew, at last. I repeatedly hit 'Snooze' when the phone prompted me to complete setup. Eventually I got the longed for compulsory restart screen. Post-restart I plodded through every startup tutorial again including the couple hidden under the Help section.

The phone is now working with Link and having unprotected intercourse with my laptop, yay!

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