Screen squish normal?

10-13-15 11:23 PM

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conbrio29

So I know screen lift is on common issue on these threads, what about screen squish? Just wanted to get a sense of if this is normal. Basically on my Passport, about midscreen at the lateral edges bilaterally, I can slightly compress the screen into the frame by about a fraction of a millimetre, and then it goes back. It's not significant by any means, just something I noticed today. It's almost like just pinching this part of the glass with your thumb and first finger, and you'll see what I mean. Is this normal? I have no screen lift at all.

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10-12-15 08:02 AM

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Arjun Sahota

I don't know how hard you're pressing you're screen.

I just tried & noticed nothing, but I'm scared to press it too hard since I've broken it & just too scared, LOL.

No issues on mine & I think I put fair pressure though,

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10-12-15 09:06 AM

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conbrio29

It just compresses in ever so slightly when pinched, but otherwise that's it. I hope that's normal.

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10-12-15 09:12 AM

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Gus

It's not normal. Probably beginning signs of the "screen lift issue" the screen is not supposed to move at all. Threads like this make me think twice of buying a Passport. Good luck, hope the issue will be fixed hassle free.

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10-12-15 10:24 AM

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conbrio29

Ah nuts

10-12-15 10:30 AM

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Gus

Why did BlackBerry use glue to secure the screen on such a wide phone? Wouldn't it of been better with screws and glue? I have read all the threads and watched you tube videos of the screen lifting issue. I was going to buy the passport from shop BlackBerry, but the chances of a defective passport are high. I couldn't deal with the returning the phone. Would probably sell it "as is" on the local classifieds. Or less hassle, throw it in the trash.

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10-12-15 10:38 AM

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conbrio29

Originally Posted by Gus

Why did BlackBerry use glue to secure the screen on such a wide phone? Wouldn't it of been better with screws and glue? I have read all the threads and watched you tube videos of the screen lifting issue. I was going to buy the passport from shop BlackBerry, but the chances of a defective passport are high. I couldn't deal with the returning the phone. Would probably sell it "as is" on the local classifieds. Or less hassle, throw it in the trash.

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Which phone are you using now then? I've reverted back to my Classic (which really I had no reason to replace it to begin with!).

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10-12-15 11:14 AM

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Gus

Originally Posted by conbrio29

Which phone are you using now then? I've reverted back to my Classic (which really I had no reason to replace it to begin with!).

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I am using a Q10. I have owned 3 other BlackBerry 10 phones, Z10,Z30 and leap. I really want to try the passport, but the screen lift thread makes me not order it. If I bought the passport and the screen lifts, BlackBerry will send me a refurbished unit back. I know how the game goes.

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10-12-15 11:20 AM

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mad_mdx

Originally Posted by Gus

I am using a Q10. I have owned 3 other BlackBerry 10 phones, Z10,Z30 and leap. I really want to try the passport, but the screen lift thread makes me not order it. If I bought the passport and the screen lifts, BlackBerry will send me a refurbished unit back. I know how the game goes.

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No they send brand new units if you contact BlackBerry directly.
You should be worried but it's not the end of the world. A dab of super glue can fix it or BlackBerry will send you a replacement.

10-12-15 11:33 AM

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Gus

Originally Posted by mad_mdx

No they send brand new units if you contact BlackBerry directly.
You should be worried but it's not the end of the world. A dab of super glue can fix it or BlackBerry will send you a replacement.

Thanks, will keep that in mind. Wondering if it's a reoccurring thing with the passport. I am not worried about the phone, just returning the phone is a real big hassle.

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10-12-15 12:08 PM

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conbrio29

Let this be a lesson to all you who buy a brand spanking new Passport. Make sure to test and inspect the screen carefully! Squish it too! Make sure it doesn't "bounce"!

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10-12-15 12:21 PM

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anon(679606)

Ha... my favorite term is evoked... bounce, as in "dead cat bounce"...weeee !

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10-12-15 01:13 PM

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conbrio29

What I find really strange still is that the glass looks pretty flush with the rest of the frame, yet it still squishes in a little bit... if you have a Passport, could you try the squish test?

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10-13-15 12:31 PM

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wilkto

I'm astounded by all these reports of defective Passport assembly. Why didn't BlackBerry do this or why didn't BlackBerry do that. I'm confused. Am I the only person that's bought a passport, in a sealed box, from a large department store in Cape Town, that's had no issues whatsoever. It's a superb product. I haven't looked for any defects and haven't found any. I carry it in my pocket without a screen protector or case. I've had no issues.

ⓟⓐⓢⓢⓟⓞⓡⓣ

10-13-15 12:46 PM

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Gus

Originally Posted by wilkto

I'm astounded by all these reports of defective Passport assembly. Why didn't BlackBerry do this or why didn't BlackBerry do that. I'm confused. Am I the only person that's bought a passport, in a sealed box, from a large department store in Cape Town, that's had no issues whatsoever. It's a superb product. I haven't looked for any defects and haven't found any. I carry it in my pocket without a screen protector or case. I've had no issues.

ⓟⓐⓢⓢⓟⓞⓡⓣ

Just because you don't have a defective passport doesn't mean that the problem doesn't exist. Look at the screen lifting threads or youtube videos. You think people make up this stuff? They even include pictures and video of the screen unglued.

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10-13-15 12:55 PM

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CecilTsunami

Originally Posted by conbrio29

What I find really strange still is that the glass looks pretty flush with the rest of the frame, yet it still squishes in a little bit... if you have a Passport, could you try the squish test?

Posted via CB10

Mine squishes and returns to original, has since it was new. It's hard to see unless you have a slightly misaligned screen, which I do.

I have no lift. Got my phone March 27. Been squishing ever since.

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10-13-15 01:49 PM

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conbrio29

Originally Posted by CecilTsunami

Mine squishes and returns to original, has since it was new. It's hard to see unless you have a slightly misaligned screen, which I do.

I have no lift. Got my phone March 27. Been squishing ever since.

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Well that's reassuring then. So maybe the screen squish I have is normal, or at the very least, nothing to really be too concerned about?

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10-13-15 01:57 PM

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conbrio29

Originally Posted by CecilTsunami

I have no lift. Got my phone March 27. Been squishing ever since.

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That would be an awesome signature by the way lol

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10-13-15 01:59 PM

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CecilTsunami

Originally Posted by conbrio29

Well that's reassuring then. So maybe the screen squish I have is normal, or at the very least, nothing to really be too concerned about?

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I, like you was concerned about it because of all the talk of lift, so I've been watching it like a hawk. It hasn't lifted any extra and there's no light bleed.

Just watch it for signs of lift starting. So far so good for me.

I think if my screen didn't have a slight gap on one side I might not have noticed it can be compressed. The gap makes it look flush on one side and high on the other, but if I run my fingernail along the top edge, it's actually sitting quite even.

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10-13-15 02:03 PM

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CecilTsunami

Originally Posted by conbrio29

That would be an awesome signature by the way lol

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LOL.

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10-13-15 02:03 PM

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RubenDM

Yup a soft push makes it squeeze over here. I clearly see how it bends in BUT i didn't know until i read the so it's not a issue for me.

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10-13-15 02:04 PM

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conbrio29

Originally Posted by RubenDM

Yup a soft push makes it squeeze over here. I clearly see how it bends in BUT i didn't know until i read the so it's not a issue for me.

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I imagine this might be the case for a number of Passport owners here. I'm interested to see if anyone else is experiencing the same thing...

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10-13-15 06:30 PM

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yyz321

Mine squished, then bounces back. I'm not worried.

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10-13-15 07:44 PM

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joshua_sx1

No, it is definitely not normal... unless BlackBerry designed our Passport to have that 'squishy screen' thing, then others who doesn't have 'squish screen' should complain why their screen is not squishy?

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10-13-15 08:13 PM

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conbrio29

Originally Posted by joshua_sx1

No, it is definitely not normal... unless BlackBerry designed our Passport to have that 'squishy screen' thing, then others who doesn't have 'squish screen' should complain why their screen is not squishy?

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To squish or not to squish, that is the question!

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10-13-15 08:45 PM

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