02-25-15 02:56 AM
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  1. asus1's Avatar
    asus1
    Hello

    I have an issue with my brad new passport which is unable to connect to my home wifi. I also have my old z10 device running os 10.2.2 which is fine. Do u experience the same problem ?

    I cannot understand what happened, I tried security wipe and it did not help. It shows only 1 bar on signal strength whereas my z10 shows 4 or full also my laptop is fine and my ipad as well. When wifi drops, I have to manualy connect in settings.

    Thank you for advices
    02-20-15 12:10 PM
  2. Carjackd's Avatar
    Carjackd
    Trusted Member
    Originally Posted by asus1
    Hello

    I have an issue with my brad new passport which is unable to connect to my home wifi. I also have my old z10 device running os 10.2.2 which is fine. Do u experience the same problem ?

    I cannot understand what happened, I tried security wipe and it did not help. It shows only 1 bar on signal strength whereas my z10 shows 4 or full also my laptop is fine and my ipad as well. When wifi drops, I have to manualy connect in settings.

    Thank you for advices
    No issue here. I would remove your saved connections and set up you wifi again
    02-20-15 03:27 PM
  3. theGUNNER's Avatar
    theGUNNER
    same here ... wifi has lower range
    02-21-15 02:25 AM
  4. Z_Tasreen's Avatar
    Z_Tasreen
    Same here! I didn't have the problem on 10.3.0. :-S
    theGUNNER likes this.
    02-24-15 12:42 PM
  5. mike159sw's Avatar
    mike159sw
    I'm having the same wifi problem after the update. The pasport is a great device but BlackBerry has messed up with this update.

    Posted via CB10
    02-24-15 02:55 PM
  6. klobb's Avatar
    klobb
    Yes there is a problem with WiFi but I think will be fixed in next update.

    Passport
    02-24-15 03:00 PM
  7. jelle_57's Avatar
    jelle_57
    Does it really disconnect, or does it appear that way?

    Try this:

    Turn Wifi off, then after few secs turn it on again.

    If it doesn't show the Wifi symbol in the top right corner, perform the following action:

    Go to your call screen and call your voicemail for example. Don't put the phone on your ear, but watch the screen and wait for the carrier signal symbol to change in the Wifi symbol, then hang up.

    It's a small bug, but it allthough it doesn' show, it's actually connected to Wifi.

    Posted via CB10
    02-24-15 04:27 PM
  8. theGUNNER's Avatar
    theGUNNER
    Originally Posted by jelle_57
    Does it really disconnect, or does it appear that way?

    Try this:

    Turn Wifi off, then after few secs turn it on again.

    If it doesn't show the Wifi symbol in the top right corner, perform the following action:

    Go to your call screen and call your voicemail for example. Don't put the phone on your ear, but watch the screen and wait for the carrier signal symbol to change in the Wifi symbol, then hang up.

    It's a small bug, but it allthough it doesn' show, it's actually connected to Wifi.

    Posted via CB10
    bulls*h*i*t does not help it is the OS bug
    02-25-15 02:56 AM
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