1. M_Ward's Avatar
    My physical keyboard is not lighting up on my international SE version. Just bought it about a month ago and it was working fine, not sure what happened. Any advice?

    Posted via CB10
    02-15-17 03:15 PM
  2. muches's Avatar
    A simple restart might solve your problem.

    Posted via CB10
    02-15-17 03:50 PM
  3. Edijs Benoit's Avatar
    Need hard reset
    Hold volume up and down at the same time till blackberry logo comes up

    Posted via CB10
    02-15-17 03:52 PM
  4. Jrox74's Avatar
    Mine does this from time to time and a simple restart normally does the trick. Only once did I have to do a hard reset. Rocking 24-7 with my Passport SE & Semi Retired Z10. Still waiting on 10.3.3 here in HK.
    02-15-17 09:47 PM
  5. JJonPB's Avatar
    Mine does this from time to time and a simple restart normally does the trick. Only once did I have to do a hard reset. Rocking 24-7 with my Passport SE & Semi Retired Z10. Still waiting on 10.3.3 here in HK.
    Same here: sometimes, no visible pattern, rhyme nor reason. Had to restart my SE for the keyboard to light up again.

    P.S. Please let me know when 10.3.3 will have arrived in HK
    02-16-17 09:31 AM
  6. akavbb's Avatar
    Hard reset and it came back in my case.


    Nothing like my SE.
    02-20-17 08:52 AM

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