[uktivo]

I need to talk to Blackberry as I'm having major issues getting my Passport working with Blend.

Are there any contact numbers in the UK that I can call?
Every number I've found is a paid support line. I thought we had 1 months support thrown in on these babies?

[Morgase]

I had a card in my box talking about the month of free service. Might be able to check the BlackBerry website for contact numbers.

Posted via CB10

[uktivo]

Checked can't find anything. I didn't have a card in my box. (uk) can anyone confirm a number please?

Posted using my FAB Passport. Loving it!

[serbanescu]

Maybe if you describe your issues in here there will be forum members able to help you until you get in touch with BlackBerry.

[uktivo]

I have already posted in another forum. I'm having issues with the BlackBerry passport working with blend.
http://forums.crackberry.com/showthread.php?t=961663


So far I've been unable to fix the issues.

Posted using my FAB Passport. Loving it!

[uhscale]

Iam experience also issues but hardware related.
Glad to hear if some can let me know iam doing a RMA from germany.

Thanks

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[Fubaz]

[email protected]


If you got your devices from one of the events and did not get the 30 day support email, please PM me and I can give it to you

[uhscale]

I ordered it thru BlackBerry shop germany online direct after the event

So I wrote now an email to this email address

Hope that's right

Alex

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[uktivo]

[email protected]


If you got your devices from one of the events and did not get the 30 day support email, please PM me and I can give it to you

Thanks for the email but I've already sent my request to this email and received nothing back.

My unit was purchased from selfridges. Uk
I'm sure it's not hardware related. I think it's software (blend)

Posted using my FAB Passport. Loving it!

[Uzi]

Thanks for the email but I've already sent my request to this email and received nothing back.

My unit was purchased from selfridges. Uk
I'm sure it's not hardware related. I think it's software (blend)

Posted using my FAB Passport. Loving it!

I think you can try the latest blend bar version 1.23 wait I search it for you

Posted via CB10

[Uzi]

https://mega.co.nz/#!PtlHzAjL!wzliFD...6hkCkUlT5P7PPE

Sideload this blend bar using sachesi

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[uktivo]

https://mega.co.nz/#!PtlHzAjL!wzliFD...6hkCkUlT5P7PPE

Sideload this blend bar using sachesi

Posted via CB10

I'm not sure what or how to use sachesi. But thanks for trying to help

Posted using my FAB Passport. Loving it!

[bluenose363]

From Troubleshooting BlackBerry Blend | Inside BlackBerry Help Blog

"Step 2 � Verify your connectivity & device settings

BlackBerry Blend offers several methods to connect to your device, Wi-Fi, mobile network, or USB connection.

If you use BlackBerry 10, make sure Allow Connections is turned on. To check, go to Settings on your smartphone followed by Device Connections. Within this screen make sure Allow Connections is set to On."

Make sure "allow connections" is on!

[uhscale]

There is no support if you write to [email protected]
You will get an answer like this:
This mailbox is only for existing tickets.....

So kam not able to make a swap.

No one knows how to return the device for an exchange?

Alex

Posted via CB10

[uktivo]

From Troubleshooting BlackBerry Blend | Inside BlackBerry Help Blog

"Step 2 � Verify your connectivity & device settings

BlackBerry Blend offers several methods to connect to your device, Wi-Fi, mobile network, or USB connection.

If you use BlackBerry 10, make sure Allow Connections is turned on. To check, go to Settings on your smartphone followed by Device Connections. Within this screen make sure Allow Connections is set to On."

Make sure "allow connections" is on!

Thanks. But as I've advised, the connection works but then just drops. so I have a connection, just not a stable one.

Posted using my FAB Passport. Loving it!

[bluenose363]

Oh ok. I missed that. Sorry about that.

You probably already checked this but is it possible the PC's port connection is loose?

[uktivo]

Oh ok. I missed that. Sorry about that.

You probably already checked this but is it possible the PC's port connection is loose?

Checked and it's fine.
Again, appreciate your inputs.

Posted using my FAB Passport. Loving it!