[unity04]

Picked up the passport today and I gotta say.. disappointed with the hardware... when I press down the slightest bit on the bar below the keypad, primarily under the letter c, you hear a creaking noise as if the plastic is bending or there's empty space underneath. Besides that, my 'g' and 'h' button make a weird noise when being pressed, and the keyboard plastic on a lot of the letters feels cheap.. the keyboard typing experience is great and so is the screen, I just wish it didn't feel like cheap plastic and make so much noise when the slightest pressure is applied to the material.

Posted via CB10

[Zmain]

It's never wise to rush out and buy any device that have been just push out, most of those few device will be beta tester products.

Sent from my outdated Z10

[anon(5906760)]

Idk what you're talking about... build quality on mine is fine. No creaking...

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[homl]

No creaking here, no matter how hard I press. You must have a defective one, exchange it for another one. Compare to all other manufacturers, the plastic seems very high quality to me.

[nico2004]

Don't have any issues on that regard

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[1REDRUM]

Return it and get a new one.

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[anon721037]

Mines pretty solid. Haven't noticed anything yet.

PassportSQW100-1/10.3.0.1154

[dbmalloy]

Think the OP needs to retitle the thread Disappointed with 'my" Passport... as others are reporting.. they are not having your issues..... amazing how when one person has an issue... they make a blanket statement about all devices....

[mhw100]

BlackBerry has suspect IC processes particularly it seems with the keyboards. Just return it as hopefully it was just an outlier and nothing systemic with the build quality. BTW where are these manufacturered? I don't think it is Foxconn yet.

[Shadowyugi]

no issues here atm

[D3C0D3R]

The high end devices stayed being manufactured by BlackBerry themselves, not Foxconn, they outsourced the mid-tier phones for higher profit margin

Z10STL100-3/10.3.0.1052

[mlbrowninsc]

Everything has been great with mine so far.

Passport on AT&T

[si001]

Hopefully it's only your device.

I was wondering the other day, the keyboard being touch enable, could it be damaged with all the swapping. I'm talking long term here. We can only speculate here I guess.

[Joey Vajda]

No issues here to report, very much love the keyboard, space bare could be larger and it would have been nice to have had an illuminated underscore on it though

Passport, it's the optimal viewing experience.

[mhw100]

The high end devices stayed being manufactured by BlackBerry themselves, not Foxconn, they outsourced the mid-tier phones for higher profit margin

Z10STL100-3/10.3.0.1052

Oh oh. Hopefully they've tightened things up in Mexico.

[jasonvan9]

Mine is rock solid, no creeks or moans

Also, I tested it in my front pocket and guess what, no bending!



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[deedeebird]

Mine is rock solid too and definitely no creaking.

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[TorinAldred]

I've used the passport in beta for several months now and I'm substantially harder on phones than the average user. The keyboard has held up very well for me.

[azimesmail]

Zero hardware issues here.

[mhw100]

I've used the passport in beta for several months now and I'm substantially harder on phones than the average user. The keyboard has held up very well for me.

Good to hear.

[shakingthrough]

Perfect here as well. I would exchange it.

[zocster]

Title updated, play nice.

Sent from my Q10 using Tapatalk

[wincyUt]

Picked up the passport today and I gotta say.. disappointed with the hardware... when I press down the slightest bit on the bar below the keypad, primarily under the letter c, you hear a creaking noise as if the plastic is bending or there's empty space underneath. Besides that, my 'g' and 'h' button make a weird noise when being pressed, and the keyboard plastic on a lot of the letters feels cheap.. the keyboard typing experience is great and so is the screen, I just wish it didn't feel like cheap plastic and make so much noise when the slightest pressure is applied to the material.

Posted via CB10

If you have a defective product, go and get it replaced or ask for a refund. Your title is very misleading.

[Kaenon11]

My build quality was great. A couple short comings aside, the passport would have been my new DD.

BlackBerry is just about there!

Posted via the CrackBerry App for Android

[Lobwedgephil]

No issues for me, really impressed with the hardware quality. I would return it and get another device.