[Lee Sykes]

Anyone know why all my other devices and computers see my Passports mobile Hotspot yet my new Dell Latitude sees every local Wifi connection but not my passport

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[Q100]

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[Q100]

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[Lee Sykes]

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Reallyyyy....

Read the post

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[Q100]

Oh ok get a better laptop then.
And update the network card software to latest version

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[chiphazard]

Anyone know why all my other devices and computers see my Passports mobile Hotspot yet my new Dell Latitude sees every local Wifi connection but not my passport

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Just tested this and my Dell can connect to my Passport Hotspot.

Nothing to do with Device connections!!

Try disconnecting the rest and reboot Dell. Just try connecting the problematic Dell and nothing else.


Rogers Blackberry Passport/Priv. BlackBerry Since 2006

[tezytan]

Have you tried a hard reboot on the passport? press and hold vol up + down till it reboots

Else, try changing the WiFi security protocol on the passport and see if it helps

[markmall]

Windows 10 drivers can create issues.

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[danp2000]

Try being very methodical to figure it out. Check the following and test for success after each.

1) Remove the Saved Connection on the Dell.
2) Hard reset the Passport.
3) Uninstall the device driver on the Dell and reinstall.
4) Check for updated driver and install if there is one.
5) Remove the WiFi Password on your Passport.

T-Mobile  вιaсĸвεггч� Passport � 10.3.2.2888 with 2814 Radio

[Lee Sykes]

I just went thru all the drivers until one picked up the hotspot. It's all working now

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[markmall]

I just went thru all the drivers until one picked up the hotspot. It's all working now

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Could you describe what you mean? You mean different drivers available for your modem?

[AlTheBarcodeGuy]

I had the same problem using and XPS12 and a Classic on AT&T. The laptop would connect, but not have internet access, or would say it had internet access but it didn't. Called ATT tech support and went through the motions. In the middle, I picked up an iPad mini and it connected with no problems and had internet. Then the ATT rep admitted that there's something wrong with their hotspot and Windows 10, but they don't know what. In the troubleshooting, they threw some switch on their side indicating it was a Blackberry Classic. Then they had me "forget" the WiFi access point in Win10 (yes, it's in there). Rebooted both. Same problem. I'll play with the drivers when I get time but for the time being the mobile hotspot won't work with Win10 and Blackberry Classic at least.

[bu5hman]

After an entire morning playing with hardware, settings and drivers with more re-boots than a centipede at a shoe shop, I thought I had traced the failure of my Priv to connect with my Yoga Pro 3 to a lack of support in Win 10 for hardware (in my case a BCM 4352 wireless NA [14e4:43b1]).

Then I tried to connect Win 10 with with my old Q10. Failure again..

My Yoga is dual boot Kubuntu, so boot into Linux and all devices connect with no problems, on exactly the same hardware.

The fact that neither my Q10 (BB10) nor my Priv (Android) connect with my Win 10 laptop (yet all of my devices connect with my Win 7 work laptop) rather leads me to suspect that there is something in Win 10 that recognises and refuses to connect with blackberry devices. Perhaps in the protocol (which would be really weird as these are standards which are implemented across the industry) but whatever it is, it appears to be common to blackberry across BB10 and Android implementations. Very very odd.

On top of the UEFI 'security' (read protectionism) that MS has forced upon us with Win 10 am I being paranoid in suspecting anything more than a regular 'bug'?

[scottouch1]

win 10 os version 1809 and higher have rectified the problem