[Zeratul57]

Backup pro in BlackBerry world works and is popular.

Sent from one of my SE Passports using BB10 superior software.

[KemKev]

I've been using Blend and Link on windows 10 since it came out; zero issues.

It has stopped working for many, including myself.

[85_305]

It did for me temporarily too. Uninstall and reinstall. Whoala, magic

Posted via CB10 Passport

[lobbyintx]

I was trying to load my q10 backup on to my passport SE and every time I clicked restore it kept circling and never let me choose a file to restore. Any assistance is welcomed.

Q10SQN100-5/10.3.2.2789 ...posted via CB10 app

[85_305]

Start a new thread for better coverage on this topic

Posted via CB10 Passport

[arkenoi]

Ummmmm yes? BlackBerry Link does a complete backup of every single feature, option and application on your phone....

Posted via CB10 Passport

For sure, because it is not a third-party app. Since BBlink never worked for me at all, is there any other option?

[keliew]

BlackBerry Link works. You just have to uninstall everything related to BlackBerry on the PC, go through the folders and delete everything you can find, except your backups. Remove the USB settings related to BlackBerry.

Then you're good to go with installing fresh.

I read somewhere it's a Windows bug, not quite a BlackBerry issue.

BlackBerry Passport via CB10

[85_305]

Exactly. Like we've said, uninstall everything then reinstall. It will work.

Posted via CB10 Passport

[tegar ramadhanu kariadinata]

I just backup contact, so I need xpro

 Passport Silver Edition SQW-100-4 / 10.3.3.2206

[arkenoi]

BlackBerry Link works. You just have to uninstall everything related to BlackBerry on the PC, go through the folders and delete everything you can find, except your backups. Remove the USB settings related to BlackBerry.

Then you're good to go with installing fresh.

I read somewhere it's a Windows bug, not quite a BlackBerry issue.

BlackBerry Passport via CB10

Did it several times (though it was on Mac), did not help.

[85_305]

You just found your first problem, a mac...

Posted via CB10 Passport

[mrlahjr]

You just found your first problem, a mac...

Posted via CB10 Passport

It still doesn't work for me on windows 10. No matter how many! I uninstall and re install link. It doesn't work.

TMO  PP SE,SQW100-4/10.3.3.1435

[brookie229]

It still doesn't work for me on windows 10. No matter how many! I uninstall and re install link. It doesn't work.

TMO  PP SE,SQW100-4/10.3.3.1435

Have you COMPLETELY removed Blackberry Link from your PC before trying a new install? You need to remove everything from the PC that is Blackberry related (including the Registry), then reboot your PC, and then download and install Link and Blend with the latest (and perhaps last version of BL). If this still does not work, then totally remove everything again and install the drivers,link and blend through your BB10 device and NOT through the Blackberry website download. When your PC has NO Blackberry software on it, plug in your device and it will bring up a window offering to load the drivers etc onto your PC. Allow this to happen, follow the instructions and see if you can get Link to work this way. There is also a known issue if you have iTunes installed. There is a way around this issue also. (search these forums for a workaround to iTunes). Good luck!

[keliew]

It still doesn't work for me on windows 10. No matter how many! I uninstall and re install link. It doesn't work.

TMO  PP SE,SQW100-4/10.3.3.1435

You have to scan through the folders as well, as not all folders are removed during uninstall.

BlackBerry Passport via CB10