10-04-16 06:56 PM
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  1. zulahu hadejia's Avatar
    zulahu hadejia
    Hi, I did a security wipe on my BlackBerry Passport SE & it lasted for 29hrs & got stuck on 97%...I got the solution to this problem by re-downloading the OS. Did it successfully but now I can't sign in to BlackBerry id, my username & password is correct (checked via PC), I've tried all the recommended solutions (create a new BlackBerry id, results in a loop that keeps going back to BlackBerry id page), did another security wipe still no luck, tried with BlackBerry link/blend/desktop manager, still doesn't work. It keeps showing 'unable to connect to BlackBerry id server (50504) Pls how do I fix it? Also, the BlackBerry Guardian doesn't connect to its server as well. Please HELP!!! Thanks
    10-04-16 05:44 PM
  2. Elite1's Avatar
    Elite1
    Please do not post duplicate threads on the same issue.
    One of your other threads has been left open here:
    http://forums.crackberry.com/blackbe...-bbid-1087883/

    Thread Closed.
    10-04-16 06:56 PM
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