[Adam Matlock]

Is anyone else having this problem? Mine just sits there saying "initializing" until I finally close the app. Anyone know of a way to reload the app without having to reset the OS?

Posted via CB10

[Carl Estes]

I believe you can uninstall the app, then re-install it.
No need to reload the OS.

[Adam Matlock]

I have no idea how to uninstall it. It's a core bb10 app that you can't hold down on the icon and delete.

Posted via CB10

[robsteve]

Just download it from Amazon and reinstall.

Install Amazon Appstore

[beamerboym3]

Yes, Robsteve's suggestion might work. Mine always just crashed and disappeared when I transfered data to my Z30. Posted a thread on this last week. Your right about being a core app and can't delete it. I just did a factory reset (reload) of OS and did a custom restore, for try the app, "device switch". Then transfer your data that way from a fresh phone. If you restore your phone from a previous back up, your going to have problems. Still had lingering issues with my contacts but resolved them through email account contact sink.

Posted via CB10

[beamerboym3]

Meant "from my Z30".

Posted via CB10

[Adam Matlock]

I tried downloading the app and installing it and still didn't fix it. I even shut the phone down, and then attempted a 2nd reinstall. No dice.

Posted via CB10

[Adam Matlock]

Ok, I fixed it! I'm a genius!

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[Munx]

I am having the same issue. How did you resolve it?

Posted via CB10

[Munx]

Fixed. I just downloaded and reinstalled.

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[Adam Matlock]

I found out that mine wasn't working because I confused amazon app store by downloading the kindle reader app and logging in with a different account. For whatever reason, the kindle app would login but the app store would fail to initialize. I took a gamble and went into the kindle app and logged out and then logged in with the same email account that was registered with amazon app store and bam, it worked!

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[jthep]

Having problems with the Amazon appstore in that it asks for permission in location, pics, etc. and when I accept, it crashes! Every time! I tried deleting it and that won't work and I have been unable to install it again. I logged out of all amazon related apps from kindle, prime video, and the amazon shopping app. Prime video never worked either, but kindle and the shopping app did work.

I guess I will just dl android apps from apktrain.com from now on? Just can't get amazon appstore to work....

Posted via CB10

[ndallari]

Fixed it.
Went to Settings> Appmanager and selected Appstore app.
Selected Clear Data.
Restarted App and it is working now.

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