[HK Low]

Hi,

Anyone knows hows to to get a replacement Battery Cover (the Leather covered one) for the P9981. Apparently, neither the Porsche Design Shops, Brightpoint (authorised distributor), or RIM Office cannot provide information on where to purchase a replacement Battery Cover.

It is unfortunate that the service and support of RIM for its normal BB is bad enough. For the P9981, it is even worst !

Thanks for any links on where to get the back cover.

[principissimo]

I broke one and got a replacement one from london porsche design store

[principissimo]

I bought my phone there: i forgot to mention

[HK Low]

Thanks Principissimo. I will check with the Porsche Design store in Singapore.

[maxnom]

I have the same problem with my battery cover. I visited PD store in Ion earlier this week. The lady there had no idea what to do to order one!?

[HK Low]

The PD Store in ION does not carry the P'9981 and have no information regarding the P'9981.

Only the PD store in MBS carries the P'9981 but does not have the battery cover. They only carry cases and battery. No point asking Deltech in Funan or Brightpoint (Blackberry distributor) .......they will tell you that the P'9981 has not been officially launched in Singapore.

[maxnom]

they have case for P'9981 in MBS?

[HK Low]

They have 4 variation of cases - Black, Orange and leather holster (2 types - belt clip and no belt clip)

black.jpg

orange.jpg

holster.jpg

[HK Low]

The London Porsche Design Store is the BEST!!

Bought my PD P'9981 from MBS Singapore. After a few weeks of usage, my battery cover could not close properly and I requested for help on sourcing for a cover from PD Store in MBS. PD MBS said they do not have it and directed me to Deltech Funan (which is also Brightpoint - distributor of Blackberry in Singapore). Was informed by Deltech that P'9981 has not been launched in Singapore and as such they cannot bring in the cover !!!!

Finally, contacted London Porsche Design store and they sent me a replacement battery cover via courier .....FREE OF CHARGE. This is Delighting the Customer and bringing Customer Service to an All New Level. Kudos to the London Porsche Design Store.

[maxnom]

I will be in London this week. Will get another 9981 from Harrods or the London Porsche Design Store.

[rickgainsmith]

Can you please post the email address for the contact at the London Store.

Thanks,

[SDP-P9981]

Porsche Design Store
119 New Bond Street
W1S 1EP London
+44 (0)20 749 529 38

[Branta]

You should also find contact details and international service information at Products - Porsche Design - Porsche Design

[maxnom]

I bought another 9981 this week from PD shop at Harrods. Amazing customer service. Highly recommended.

[principissimo]

Shop in London has closed last week

The only one in london is the one inside harrods actually

[houshinto#IM]

In Toronto, there is a Porsche Design Store opening at Bay and Bloor (beside the Guess Store). Not sure if they carry replacement covers but I'll check it out. I'm hoping they carry a holster for it too.

[HK Low]

It is very strange that replacement parts like battery covers and accessories like holster and cases are commonly available for other Blackberry models. However, for the P'9981 it is like looking for water in the desert.

[Huseyn]

i bought this phone 20days ago,and i use it with this case...why such problems on the leather?it only on the corners of the battery cover..look please i use it with this case..maybe case damage leather of the battery cover?or no?
if case damages it ,it will be better if i will use it without case?

[HK Low]

i bought this phone 20days ago,and i use it with this case...why such problems on the leather?it only on the corners of the battery cover..look please i use it with this case..maybe case damage leather of the battery cover?or no?
if case damages it ,it will be better if i will use it without case?

It is unlikely that this case you are using will damage the battery cover. It may be some other things that caused damage to your battery cover. This is the best cover (I know of) that will not damage your phone.

[Huseyn]

everyone said that only case can damage it,because i know man how use phone without case and no problem..

[HK Low]

If you know how to use the phone without the case that's great!! In any case, you can always get a full housing change for USD290. With that you get a new stainless steel housing as well as a new battery cover.

You can either have several options:

A) Buy a leather spray and respray your battery cover http://www.professionaldye.com/produ...her-cote-black
B) Buy 2 sets of P'9981 and keep one as spare like me (I believe the price will appreciate as the phone gets obsolete)
C) Buy a 9900 and keep the P'9981 as spare

[BaranE]

He can just lube it like mine or shield it with the frictionless tape like your.

[houshinto#IM]

I think that's just the normal wear of the leather. Case or no case.

While I doubt the leather will wear out all the way, I do think with use and contact with any non smooth surface the textured leather will "smoothen" to what you see at the corner.

If you really want to protect the leather maybe you can look into applying a coat of leather hardener. There are plenty of online resources to teach you how to find/do it.

[HK Low]

I guess with everything, if you have 2 surfaces contacting each other all the time........there will be wear and tear. So the conclusion is either of these options:

1) Medical Grade Lubricant
2) Leather harderner
3) Spray Paint your leather with leather spray
4) High Viscosity SAE Motor oil 0W20
5) Dip it in liquid Acrylic and wait for it to harden
6) Buy Leather skin like from ZAGG to re-paste on your battery cover

Anymore to add to the list

[rickgainsmith]

I am thinking of removing the leather and getting the battery cover covered in Carbon Fibre.