I just downloaded viigo, seems to be a nice app. Anyway everything I have read says to use the Auto connection with BIS-B Connection type. Using this setting I can not update, retrieve articles etc.. When I put the connection settings on TCP, it works. Can someone explain what is a TCP connection. I do have an unlimited data plan and my work email address is set up through work. I believe this would be BES? Anyway whats a TCP connection?
tcp connection routs directly through at&t (or insert any carrier here) while BIS routs through the blackberry servers and is the consumer Blackberry internet service. you have BES, which is the enterprise solution.
i don't know if viigo has a BES - socket option, i'd assume that's the one you would use if it had it... but tcp should work fine without incurring any extra charges. you can't use BIS since you are on BES. (as far as i know)
I installed Viigo and am trying to create an account but I keep getting an error saying 'Authentication Failed'?! I'm on Rogers and have tried my network settings at 'Auto' and 'BIS-B' but no luck. Any ideas? I've searched the forums but could not find an answer...BOO. Many thanks for any help!!!