My friend got the BlackBerry Bold 9900 back in Sept 2011, suddenly it was not able to connect to:
App World, FB, Whatsapp
however she is still able to use the BBM and browse website using browser.
BIS is connected, BB logo shown next the 3G sign
Error message from App World is:
BlackBerry App World is having trouble connecting to the BlackBerry App World Server. Verify your network connections and try again.
Error message from Whatsapp is:
Unexpected error! java.io.Interrupted IOExpectation:
Local connection timed out after ~ 3000
This message comes with 3 different error ID at different times:
Error Id 40831
Error Id 40760
Error Id 40850
Error Id 40820
We have tried the following:
Battery pull
Resending Service Books
Register at "Host Routing Table" under Advanced system settings
Enable and Disable APN settings
Delete and re install app world
Install App world Beta
Tried 3 different carriers sim with BIS
PCCW
Smartone
1010
Wipe and install different version of the OS
OS 7.0.0.261
OS 7.0.0.474
OS 7.0.0.540
Tried login with different BBID
Tried register a new BBID account
Really appreciate if someone who could provide a solution with this issue, thanks!
May be I am missing any possible solutions to fix this.
Last edited by BlogBerry.hk; 11-20-11 at 11:39 AM.
Reason: Missed an attachment