08-19-10 10:49 AM
- I am a naive BB user and am now faced with a huge problem.
I lost my charger and was charging my BB with a cable when my PC hibernated. I turned it back on but by then my BB was dead. I pulled the battery out and put it back in but the following problem has been occurring ever since-
My BB 9700 starts up but right after starting up it crashes The first few times it showed me a Uncaught Exception Index 14 >= 14 and displayed a white screen with Black text which read "App Error 523" and a Reset button.
All I can do on that screen is click the reset button and the whole cycle starts again. The application loader just doesn't have a chance to show up since the BB doesnt show as connected on the Desktop Manager(shows the Error screen right away )
I have found solutions on forums but can someone really give me a few solutions in a simple-step-by-step format. Call me dumb, but I rarely fiddle around with stuff I do not know well.
Please please help me,
I hate to lose my beloved BB and miss my emails and BBM friends08-19-10 03:18 AM
- Phill_UKCrackBerry Wiseguy08-19-10 03:32 AM
- I have not used the command line procedure, but I would say yes.
I would try this first:
Step 2 can be frustrating, but eventually can be done. It's worked for me.08-19-10 10:34 AM
- Regarding step 2 in the above link, when I was going throught the process a few days ago, app loader never said PIN unknown...the second it connected to my device, my PIN showed up...but it still worked...I clicked 'next' and everything worked according to the instructions...so if you don't see 'unknown' in the box, don't freak out....it may still work.08-19-10 10:42 AM
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