[SRickman]

So heres what happened...

I pulled out my battery for a reboot, and when my phone turns back on, my texting app is gone. It's usually right next to the "Messages" app, and the "Contacts" app on the main display/menu.

Any idea how to get it back? I know people are texting me as well, because I have the little new message on the top of my screen.

NOTE: when i turn my phone on, i get this message "Uncaught exception: index 8 >= 8"

[Alswizzo]

You should be able to hold down the menu/blackberry key and scroll to the messages icon. Try that and see if it pops up.

[SRickman]

Nope I tried that.

NOTE: when i turn it back on, this message comes up "Uncaught exception: index 8 >= 8"

[RWWackostu]

Uncaught exemptions are OS errors.

Which version of OS are you on? You most likely need to update.

[SRickman]

Not sure what OS, but I believe I have it updated to most recent

[SRickman]

Anyone else have an ideas? Don't really feel like taking it into the Verizon store haha

[RWWackostu]

menu>options>about. This will tell you your OS version. IT shoudl say 5.0.0.xx

If it is less than 5.0.0.1030, update your OS and that should help your issues.

[SRickman]

menu>options>about. This will tell you your OS version. IT shoudl say 5.0.0.xx

If it is less than 5.0.0.1030, update your OS and that should help your issues.

It says v5.0.0.973

I assume I need to update? But not sure how... I am a definite BB noob.

[RWWackostu]

Follow the thread at the top of the forum on how to download and install your new OS. Follow this thread:

http://www.crackberry.com/blackberry...ting-system-os

for the easiest way to do the upgrade using apploader. Follow all instructions to the letter and you will be fine!

[kcracolici1]

With the uncaught exception error i agree regarding the software reload or the upgrade if available but if this is the pre-installed app for sms on Verizon, have you tried to re-send the service books? That should restore it.