Results 1 to 6 of 6
  1. sdeluca's Avatar
    CrackBerry Abuser

    Posts
    161 Posts
    Thread AuthorThread Author   #1  

    Default Textender help

    Ok need help I just got Textender and when a send a txt is sends message using my email im i doing something wrong here. im on a CDMA network telus storm2..
  2. nfldberryuser's Avatar
    CrackBerry Abuser

    Posts
    256 Posts
    #2  

    Default

    Same here. I have no idea why it's doing that. I looked in the settings and nothing.... frankly, I think I'm going to delete it. Needless to say, the texts I tried to send with this went nowhere!
  3. sdeluca's Avatar
    CrackBerry Abuser

    Posts
    161 Posts
    Thread AuthorThread Author   #3  

    Default

    Glad to hear its not just me.. Anyone have any info on this thanks.
  4. seraphguy's Avatar
    CrackBerry User

    Posts
    41 Posts
    #4  

    Default

    Same problems here.. no wonder i couldn't find the sent messages within the convo thread.. they all went into the "sent items" folder of my emails
  5. nfldberryuser's Avatar
    CrackBerry Abuser

    Posts
    256 Posts
    #5  

    Default

    I emailed customer support. I'll post back with their response.
  6. nfldberryuser's Avatar
    CrackBerry Abuser

    Posts
    256 Posts
    #6  

    Default

    OK, I just got through a series of email with Textender customer support, which responded very quickly and was really helpful in resolving the problem.

    First, the reason why the messages show in your outgoing email box is so that they can be saved as one message instead of being broken into 140 or 160 character segments.

    Second, the reason why the app wasn't working for me was because I didn't include the area code of the recipient's number. I send texts locally and when using the native app, there's no need for me to include an area code, so I didn't even consider this as an issue when using Textender. That said, when I edited my contacts to include their area code & then used Textender, all was well.

    Looks like I'll be keeping this one & kudos to their customer support, which I have to say is excellent!

Posting Permissions