1. dgordo's Avatar
    Not sure if this is an issue with sugarsync or docs2go, but I am not able to open any of my files on my blackberry. I have the latest version of documents to go installed, however when I try to open a PDF file I get this message: Error opening file. It may not be a valid PDF file.

    When I try to open a word doc i get this message: This file cannot be opened because it appears to be a plain text file.

    When I try to open a excel doc I get this message: This file cannot be opened because it is not a valid MS Excel 97-2008 file.

    Please help, thanks.
    03-31-11 11:36 AM
  2. Turbaru's Avatar
    I am having no problem opening files from SugarSync. Sorry, wish I could help!
    03-31-11 12:45 PM
  3. dgordo's Avatar
    Thanks. I did a google search and the only other person I could find with the same issue posted in 2009. No one was able to help that person either. I just sent my log info to sugarsync. They seem to have pretty good support so hopefully they have an answer.
    03-31-11 02:48 PM
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