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  1. zzbsb's Avatar
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    Thread AuthorThread Author   #1  

    Default Nobex Radio Premium --installed it when it was free, now can't reinstall it anymore

    I installed Nobex Radio premium when it was free. Yesterday I had to reinstall the OS on my 9810 and after that when I go to the uninstalled section in my app world, it shows as unavailable for this device. Is it because It's not free anymore and I can't reinstall it?

    Tks.
  2. dustanh's Avatar
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    Nobex shows as unavailable for my device. I did switch devices about a month ago. I believe it was more of a trial for the premium version. I did many OS changes prior to my device switch and it worked just fine.
    8330 --> 8530 --> 9550 --> 9930 --> Z10 Z10STL100-4/10.2.1.1055 Long gone are the days of the battery pull.
  3. rubiah's Avatar
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    #3  

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    Hmm, I simply restored the COD files from backup after updating OS to get it back, kinda glad I did now.
  4. zzbsb's Avatar
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    Thanks guys. So this is normal then. When you get an app free when it's on promotion, you will not be able to reinstall it after the promotion is over.
  5. dustanh's Avatar
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    Quote Originally Posted by zzbsb View Post
    Thanks guys. So this is normal then. When you get an app free when it's on promotion, you will not be able to reinstall it after the promotion is over.

    Not true, I still have the ability to download the free apps in my uninstall list from the free list last December. Nobex was one of those weird ones... I'm pretty sure it have a expiration, it was a free trial of the premium version.

    Feeding my CrackBerry addiction with Tapatalk
    8330 --> 8530 --> 9550 --> 9930 --> Z10 Z10STL100-4/10.2.1.1055 Long gone are the days of the battery pull.
  6. rubiah's Avatar
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    Quote Originally Posted by dustanh View Post
    Not true, I still have the ability to download the free apps in my uninstall list from the free list last December. Nobex was one of those weird ones... I'm pretty sure it have a expiration, it was a free trial of the premium version.

    Feeding my CrackBerry addiction with Tapatalk
    It was a full version, as I said, I had to reinstall from COD backups on PC but it's the full premium, working fine as we speak...
  7. jasmeet9sb's Avatar
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    #7  

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    The same thing happened to me when I switched my BB, all I did was sent an e mail to Nobex support about the issue from BB ID registered email address with my new PIN and they changed it on their servers and it works now on my new BB
  8. mssca's Avatar
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    #8  

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    Quote Originally Posted by rubiah View Post
    It was a full version, as I said, I had to reinstall from COD backups on PC but it's the full premium, working fine as we speak...

    I this may be caused by Nobex because on the same phone (not switching phones) I am able to delete and reinstall from my unintended list. (Yes, the RIM's complimentary free version.)

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  9. nobex's Avatar
    Developer - Nobex Radio Companion

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    #9  

    Default Answer from Nobex

    Hi guys, Nobex here.

    first - you can always email us at support@nobexinc.com and we'll make sure things work fine for you.

    As for premium - anyone that downloaded during the promotion is premium for life. It does not expire. If you try to install on the same device and have issues for any reason - download and install the free version, and it will convert itself to premium automatically (the server knows you are premium). If you switched devices, email us the old and new PINs, and we'll switch the account to the new device.

    Nobex
    Thanked by:
    HUTCH66 (05-13-2012) 
    dustanh and HUTCH66 like this.
  10. dustanh's Avatar
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    #10  

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    Quote Originally Posted by nobex View Post
    Hi guys, Nobex here.



    first - you can always email us at support@nobexinc.com and we'll make sure things work fine for you.



    As for premium - anyone that downloaded during the promotion is premium for life. It does not expire. If you try to install on the same device and have issues for any reason - download and install the free version, and it will convert itself to premium automatically (the server knows you are premium). If you switched devices, email us the old and new PINs, and we'll switch the account to the new device.



    Nobex

    Glad to hear it is premium for life! Email sent to support for device switch.

    Feeding my CrackBerry addiction with Tapatalk
    8330 --> 8530 --> 9550 --> 9930 --> Z10 Z10STL100-4/10.2.1.1055 Long gone are the days of the battery pull.

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