My Bold displays special characters as squares

**One Violet** · 07-01-2012, 08:44 AM

Hello,

You know those fancy fonts people use in BBM? I can't see them, not in BBM or the browser. Instead, they appear as black squares. Is there an app I need to install or something I need to do?

Model: Bold 9000 with OS 5.

Any help would be appreciated.

**blueyestm** · 07-01-2012, 09:02 AM

check with them to see if its not an app with some fancy characters first and then ask what kind of font they are using.

**One Violet** · 07-01-2012, 09:10 AM

I asked, it's not an app. They copy and paste the text from the web.

For example the characters on this page show up as squares on my BB:
Facebook Symbols (cool text character codes)

**One Violet** · 07-01-2012, 05:28 PM

Nobody knows?

**Laura Knotek** · 07-01-2012, 06:04 PM

You need Asian languages installed in order to see those characters.

Sent from my Lumia 900 using Board Express

**One Violet** · 07-01-2012, 09:34 PM

Originally Posted by lak611

You need Asian languages installed in order to see those characters.

Please excuse my ignorance about everything Blackberry, but how do I install Asian languages (and languages in general)?

**raino** · 07-01-2012, 10:39 PM

You will need to download an "all languages" version of your phone OS to your computer. During the install process, you get to choose which languages you want to install.

Edit: this seems to be the latest, most stable "all languages" OS for the 9000. Here are upgrade directions.

**Villain** · 07-01-2012, 10:49 PM

Desktop manager/applications and click a check to the language text imput.

**One Violet** · 07-06-2012, 06:33 PM

I installed Asian languages through the BlackBerry Desktop Software and I'm now able to see the characters, but some of them still show as square blocks. I might try installing the 'all languages' OS like raino suggested and see if it fixes it.

Thanks all for the help!

**raino** · 07-06-2012, 08:36 PM

I was actually suggesting the "all languages" installer pack so that you could get whatever asian language you wanted. If you really do install *all* languages, you won't have a whole lot of device memory left.

Perhaps a better way to go would be finding out which language those boxed characters are, and installing that specific language (if you haven't already done so.) It is also entirely possible that it's an unsupported/poorly supported dialect.