MeterBerry Update From Tech Support
Talked with MeterBerry Tech support this AM, here is their reply:
From: email@example.com [mailto:firstname.lastname@example.org]
Sent: Tuesday, October 27, 2009 8:38 AM
To: Gene B
Subject: Re: Technical Support - MeterBerry - The Ultimate System Information Utility
MeterBerry's device reset feature is currently incompatible with the 5.0 OS due to an undocumented change to the OS by RIM.
We have already fixed the problem, and will be releasing the fix as part of the next MeterBerry update, which includes some more new features we're quite excited about. This update is almost ready and we plan to release it very soon.
We apologize for the inconvenience, but whenever a major OS revision is released, us application developers usually need to make some minor tweaks.
Thanks for your patience.
From: "Gene B" <xxx>
Date: Tue, 27 Oct 2009 07:08:03 -0500
Subject: Technical Support - MeterBerry - The Ultimate System Information Utility
Installed new VZW 5.0 and my meterberry works with the exception of the reset function. I get error code 4, when trying a manual or scheduled reset. Really need this now,especially with 5.0! Thanks
- CrackBerry Addict
10-27-09, 08:06 AM #2
- 680 Posts
Note that in addition, it appears RIM has made some changes to how OS 5.0 interacts with a BES IT policy and the Security Timer Reset permission.
Some users are reporting that after upgrading to 5.0, they are no longer able to set the Security Timer Reset permission to Allow.
Note that MeterBerry has NO CONTROL over which permissions can be set to what. This is controlled by your IT policy. I recommend talking with your BES administrator.
With that said, the current version of MeterBerry will not start if all of the permissions it requires are not set to Allow. In the next MeterBerry update mentioned in the first post, we will be changing this. We will allow MeterBerry to start even if all of the permissions it requires are not set to Allow, but functionality will of course be reduced.
- CrackBerry Abuser
10-27-09, 08:50 AM #5
- 402 Posts
Thanks Giant, I'm also looking forward to your update. I REALLY miss being able to use MeterBerry! I've talked to my BES admins, but not sure if they're going to be willing to make the necessary change.
If they won't make the change to Security Timer Reset, do you know exactly what functionality will be affected?
- 10-27-09, 10:10 AM #11
Last edited by ehall1957; 10-27-09 at 10:19 AM.
- 10-27-09, 10:23 AM #13
- 10-27-09, 10:39 AM #14
Basically it allows a program (TeleNav for example since that is where I found the most documentation) to stop the device from automatically locking.
I don't think I will be allowing this on our BES now that I read a little more about it. I can already see my users finding a way to manipulate this to prevent the BB from ever locking.
- 10-27-09, 11:10 AM #15
- CrackBerry Abuser
10-27-09, 08:13 PM #18
- 110 Posts
- contact by PM for PIN
meterberry is/was one of my favorite apps... i guess I am a bit obsessive/compulsive.
I am glad i have the changing icon and accurate reports with 5.0.328. The reboot still a no go but it sounds like we are close to a real fix (rather than a cheesy workaround.)
After getting quickpull and quicklaunch to work this is the next on my list.
- CrackBerry User
10-28-09, 02:03 PM #20
- 74 Posts
Oh what a relief, I thought I was the only one - quickpull doesn't reset either btw. BUT the ONLY reason I had a scheduled reset was due to a memory leak(s) SO honestly if the memory holds up to "my" standards and the phone operates to "my" standards there will be no need for a daily reboot (so far I have hovered around 24mgs), the option would be nice though.
But on the flip side I would love to see a updated version, I do love the program and look forward to something new
- 11-07-09, 12:56 PM #25