- CrackBerry Addict
- 684 Posts
hi can anyone tell me why i cant read my book on my phone. error mgs says something about no first chapter i purchased the book and can read it on my playbook but when i try to do it on my phone it gives me grief. im a bit drunk and pissed and this app dont fox my errors to well thanks for any help. anyway i cant read my 12 dollar book cause it dont have a chaPter 1. (this app sucks for double space) ok i will end this cause no one likes hearing a derunk go on and on
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Q10 10.2.1.2141 official install now
Bold 9900 (quit working)
(Black Bold 9780 retired)
- 12-05-2012, 03:45 AM #2
Troubleshooting while drunk is never a good way to go.
However have you tried deleting the book from your phone app and re-downloading? If this still does not work I would suggest contacting kobo support directly.
- 12-05-2012, 06:38 AM #3
Kobo has known about this bug for about a year now. The official response is always to clear cache, delete app, then reinstall. That doesn't work.
Next, they say they are working on fixing the bug for a future release of the software, but they won't say when that will be released.
In one case, they refunded my purchase. But... I don't want a refund - I want to read the book! It's very frustrating.
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