- 07-29-2012, 02:49 AM #79
If you are convinced that Viber is the cause to all those problems you mentioned above, you are welcome to contact our support team at Viber Support and Knowledge Base and describe the problem. They will try to investigate this issue with the information you give them.An official representative of Viber Media
- 09-02-2012, 06:41 AM #85
Viber automatically synchronizes itself with your native contact list, and so deleting a contact from your Viber contact list will delete it also from your native contact list.
However, there's no need to worry: we *do not* and will never sell users' information to third-parties, and we keep this information well locked in our servers, with extremely limited access to it
In addition, deactivating your account will instantly delete all of your information from our servers, so the power is in the user's hands.
Our development team is working around the clock to complete our calling service in Viber for BB as soon as possible. We hope to bring you good news soonAn official representative of Viber Media
- CrackBerry Newbie
11-30-2012, 03:04 AM #86
- 1 Posts
I've recently upgraded from 9800 to 9810 and I am unable to access my contact list. I've tried all on WiFi/3G etc and it doesn't work. I am on BIS. I've tried to uninstall/re-install but nothing seems to be working.
Could you help?
Last edited by 5fifty5; 11-30-2012 at 12:04 PM.
- CrackBerry Newbie
11-30-2012, 04:18 PM #87
- 1 Posts
Are you using a messenger such as Skype, Whatsapp, ooVoo etc.? Participate in a survey to earn a USD 10 Amazon Voucher and a chance to win iPad (mini)! This is not spam – you can contact us directly: Gleb Zhukov at email@example.com. Please follow the link for the survey: https://www.surveymonkey.com/s/5KC7T33
- 12-01-2012, 05:04 PM #88An official representative of Viber Media
- 12-25-2012, 11:34 PM #89
I use the latest version on my 9780 and was working perfectly up to now. The push notifications come properly, but without sound alert, even tough Viber runs in the backround continuously... Its only give sound after when i open the app. This is very annoying thus, i cant reply to my important messages because i cant hear the sound alert (
Has anybody some idea?
- 12-26-2012, 11:25 AM #90
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: Your ticket details (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advanceAn official representative of Viber Media
- 05-16-2013, 06:37 AM #94
Viber on OS5 and OS7 already offers calls.
Viber for BBOS10 is in advanced levels of development at the moment. We'll let you know when we have news.
Please use the link I provided above (when answering the original post) in order to report this issue to our support team. They might be able to help you, or at least investigate this issue to solve it in the future.
Thanks in advance!An official representative of Viber Media
- 05-17-2013, 09:20 AM #96
For now, unfortunately there is no way to incorporate Viber's calling services on Blackberry OS6.An official representative of Viber Media
- 05-17-2013, 02:04 PM #97
What about VOIP and BBM ?? at os6 works PERFECT, I make phonecals with latest bbm to other bbm without any problem at os6, so the os is NOT the problem, your engineers having or are the problem.
I'm sorry for you !!