1. Jax2008's Avatar
    Hi..

    My BB has been running slow lately. Click on MAIL or BBM and it basically sits for about 10 seconds then runs.

    Anyone know how to see what's running and how to figure out the culprit without having to wipe and reinstall apps one at a time?

    I took a look at the log (alt lglg from home). A little difficult to decipher! Didn't see any "e"'s though...



    Thanks.
    Last edited by Jax2008; 11-29-11 at 10:41 AM.
    11-29-11 10:25 AM
  2. RoseBud68's Avatar
    Press & hold down the BB logo this will open up a screen with some apps. The ones that cant be turn off are as followed, Phone, Home, Browser, Messages & BBM. All other need to be closed. Also try a battery pull.
    11-29-11 01:40 PM
  3. Jax2008's Avatar
    Press & hold down the BB logo this will open up a screen with some apps. The ones that cant be turn off are as followed, Phone, Home, Browser, Messages & BBM. All other need to be closed. Also try a battery pull.
    Thanks...already tried all that. In fact, I also have Quickpull run every day at 3am to restart the Berry.

    If its not an app...think my processor is flaking out on me?
    11-29-11 02:22 PM
  4. AcADIeN's Avatar
    os version ?

    look how much memory your device is using, maybe you have a os version that have a big memory leak in it ?
    11-29-11 05:01 PM
  5. Jax2008's Avatar
    QUOTE=AcADIeN;6893584]os version ?

    look how much memory your device is using, maybe you have a os version that have a big memory leak in it ?[/QUOTE]

    I'm running:

    BlackBerry� 9800
    smartphone (3G, Wi-Fi)
    6.0 Bundle 695 (v6.0.0.246, Platform 6.4.0.105)

    That help?
    Thank you!!
    11-29-11 06:39 PM
  6. RoseBud68's Avatar

    I'm running:

    BlackBerry� 9800
    smartphone (3G, Wi-Fi)
    6.0 Bundle 695 (v6.0.0.246, Platform 6.4.0.105)

    That help?
    Thank you!!

    V6.0.0.246 is the original version, AT&T has had an update since then. When was the last time you plugged your phone to the BB desk top manager.
    Last edited by RoseBud68; 11-29-11 at 09:31 PM.
    Jax2008 likes this.
    11-29-11 07:51 PM
  7. AcADIeN's Avatar
    246 was buggy, not as bad as the 140 one (140 something), you should try to upgrade your os.

    PS: Don't confuse with the bundle version, that's not what I'm talking about.
    Jax2008 likes this.
    11-29-11 08:24 PM
  8. Jax2008's Avatar
    246 was buggy, not as bad as the 140 one (140 something), you should try to upgrade your os.

    PS: Don't confuse with the bundle version, that's not what I'm talking about.
    Been awhile since I plugged my phone into desktop mgr. But I'll be doing it today! Thanks for the info!
    11-30-11 05:38 AM
  9. andgee's Avatar
    Would be worth updating the phone I have I used for a few months on the firmware you have and have gone thought a few different firmwares and I have to say the latest Vodafone Firmware is very good and makes the 9800 user experince seem far better. Hard to tell you what has changed but the battery life, the general smoothness and ease of moving around the phone is very different and all for the better.
    11-30-11 07:17 AM
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