Facebook Messenger won't update or respond

**money117** · 08-10-2012, 02:25 PM

Hey so I have a 9700 and I've had the fb messenger for a while now and recently it hasn't been responding. I've tried taking the battery out. I cant see this App in the App store or in "My World" so I cant uninstall and re-install it either. Facebook chat works fine on my computer so its not a problem with facebook. Has this App been taken down or is it something else?

**yehrulz** · 08-11-2012, 03:46 PM

same problem! You can uninstall/dl if you just google "Facebook Messenger", but I tried that and it didn't change anything.

**money117** · 08-12-2012, 02:41 AM

So if other people are having problem im guessing its a problem with the app itself. Oh well hopefully time can fix it

**Villordsutch** · 08-12-2012, 10:19 AM

I didn't get FB Messenger from AppWorld. I just typed it in on My phones Google search and it was there.

Sent from my BlackBerry 9320 using Tapatalk

**evil.bunny** · 08-13-2012, 06:35 AM

Haven't had any problems with FB messenger on my phone. I've had it insalled for a while and for the past week still get notifications and messages on it.

**yehrulz** · 08-14-2012, 01:19 PM

really?^^ hrm. Mine just keeps updating, and then flashes a "updating failed" sign, and then just forever keeps updating...

**Villordsutch** · 08-14-2012, 02:12 PM

I would suggest bring you os upto th latest version then trying it.

I'm guessing you've already attempted a battery pull after uninstalling.

**evil.bunny** · 08-14-2012, 10:10 PM

I'm running on version 1.1.218 and I usually check for updates but says I have the latest version. I searched online and read some articles saying there's a version 1.5 for BB.

Could it because of my unit and running on OS5, what version does everyone else have?

Here's the link they directed me to send a bug report, https://www.facebook.com/help/contac...49034401844970

**Villordsutch** · 08-15-2012, 05:16 AM

I currently have 1.1.218 on my 9320 (os7) no issues.

Checked the update button and not update available. Do you have link to the version on AppWorld as I cannot seem to see it?

Thanks

**evil.bunny** · 08-15-2012, 07:08 AM

Villordsutch, sorry I don't have a link via App World and searching for it shows me no results. I got mine from the FB website too.

**MobileMadness002** · 08-15-2012, 08:52 AM

Doesn't FB for BlackBerry now have chat built in? I know mine does, works rather well too.

**yehrulz** · 08-18-2012, 02:38 PM

yes it does, but i find messenger a more viable alternative. Also, still having problems....uninstalled, deleted cache, logged in/out, etc...

**itsme_rano** · 02-13-2013, 09:06 PM

you can clear cache and it works for a bit but goes back to doing the same thing agian

**tanyasunny** · Today, 10:11 AM

Hey I'm using curve 9380. In starting messenger was working fine but today it is not responding saying no message when refreshing it then it is saying connection error. I even reinstalled it still nothing happened. Please help me !