| | 05-07-2012, 09:38 AM Thread Author #1
Cannot receive/send emails, Cannot connect to BB Protect, App world etc.
I'm having problem with my Bold 9700. I'm using OS v6 and I haven't been able to receive any emails since Friday I cannot connect to the email settings to check them, I cannot send any emails; cannot connect to my BB Protect (It says that it was unable to log in at the moment; the last msg I can see is that BB Protect is currently unavailable). I also cannot connect to BB App World. My password and ID is fine and I can log in in the BB Protect web page, but when I try to send a msg to my phone, the device is not responding.
My battery is being drained for few hours a day and this is not normal for my use of the phone. The whole situation reminds me very much the BB service glitch from October last year. However, I cannot understand if it is just me that have the same problem. I have enough coverage, I even use the wifi at home as well, hoping that I will get my emails. I can receive calls and messages; I haven't tried BBM, but I assume it won't work.
P.S. I got an upgrade with Torch 9810 and tried to set up an email, but again couldn't connect to the server. The Torch is brand new and I haven't personalized it, and the Bold I've been using for 2 years without a problem (except October glitch).
I hope that somebody will be able to give me an advice... I'm very desperate to get my emails running again...