1. BraeW's Avatar
    Hello,

    I'm having a few technical difficulties setting up the blackberry protect app on my friends Curve 8530 OS-6.

    Mine worked flawlessly, but of course, she logs in to Protect via her laptop, and she receives a notification saying that she cannot connect to the device, and to try disabling content control.

    I went through her phone and realized her encryption was set to off, but it still will not let her connect.

    Am I doing something wrong? The web log-in will let me log in to protect, but the "Track your phone via GPS" and "send a noise alert to your phone" links wont work (the pop up comes up).

    Hopefully you guys can solve this problem of ours.
    02-06-12 10:22 AM
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