Help! the icon has disapeared from the menu and its not visable in the application folder or the downloads folder so have no idea where it has gone! An error appeared last night while i was downloading BBM from Blackberrys app downloader, the screen went white so i had to do a battery pull. The icon was still there after the pull but this morning when i woke up its no where to be found!
try downloading it again, BlackBerry App World and see if it dl's or if a message pops up saying application already exists. this problem has happened to me with BBM