Ok....I am getting really upset about this but I have tried to be patient. Anyone else ever have issues with Customer Service? I emailed and send more than a couple tickets and they haven't gotten back to me. Are they on vacation?!?! I transferred my app from my 9800 to 9810 using the transfer tool they provide. It sent me an email with a "key code" then went to use it and it says its being used for another PIN! So I tried the tranfer tool again and got the same email and same code! This is so frustrating. It's not like it a free app or anything!! Does anyone or has anyone else had success with another way? :-(
- 09-25-2011, 06:45 PM #5
I will pass the word to their higher ups.
I have never had an issue, but I have direct contact. This should not matter.
Sorry to hear about this, and I will try to get you an answer right away!
Sad to see I'm not the only one. But I was starting to take it personal. :-/ Funny though I finally got someone to reset things for me. Such great talent there, too bad the Customer CARE isn't as great.
Posted from my CrackBerry at wapforums.crackberry.com
- 09-26-2011, 11:04 AM #7
Bellshare has the worst customer support I've ever experienced.
I've been having problems with buggy homescreen wallpaper issues in BeWeather since I started using it with my Torch last year. I've sent a dozen emails to customer support and only ever received 2 replies. The first one was a message asking for information I'd already provided; the second was a note asking if my problem had been resolved.
I've even posted in several threads on their company web forum for BeWeather/BerryWeather with no response.
I'll never buy another Bellshare app; just not worth the aggravation if there's any issues.
- 09-26-2011, 01:43 PM #8
If you bought it from CB or Mohiband or whatever it's called, all I had to do when I swapped from my Curve to my S2 was change the PIN on my account, download the app and enter the activation key. Worked fine.
There are a lot of other gripes on here about BellShare not responding to emails. Apparently, they don't care.God save us all. Go Sharks.
Yes, I am a woman and I like hockey. Deal with it.