[hal1]

Sorry about the multiple posts, but they have my 10.00 and I have a non-working version?

I'm not that bothered by the fact that last week I paid $10.00 (not free, or 2.50) for this program.

BUT, I AM bothered that it does not work properly and they have my 10.00 - And now it's f'n 2.50? (yes, I understand I bought it before the sale, I'm S.O.L.) But at least for 10.00 give me a working version!


They have NOT replied to my emails. I really don't want to call my Credit card company and would rather have a working version.

CAN ANYONE GET AERIZE TO RESPOND TO ME???

[pltaylor]

Send them a PM http://forums.crackberry.com/members/aerize/

[hal1]

I have, as well as an email to their support address.
I feel like the only chump here. I'll give them another day before I call Master Card

[Shao128]

You do realize it is the holidays right? Maybe he's out or town or spending time with family and not checking emails.

[Slingbox]

The Holiday season does have its setback unfortunately , Many take time off thus customer service lacks at times.
What issues are being had will be resolved with Patients

[aerize]

Hi,

It took a while to respond to all the e-mails from the holiday giveaways (which resulted in about 6000 new customers), but everything should be responded to now. I'll check the PMs in a second as well and get back to you.