1. BB_Noobie's Avatar
    When I first got my Bold 9650 I saw that QuickLaunch was a must have app, and coming from a Droid 1, I thought Appworld was just like Droid's Appstore. The purchase went wrong some how and I was out approx. $4.99 or so. Filed a complaint thanks to fellow Crackberry user's instructions, and in the end I won the Dispute..got my moneyback and had already re-purchased QuickLaunch and everything since from MobiHand.

    Since then I have only downloaded approx. 3 or 4 apps from appworld and ONLY ones that are free.(Like Poynt, etc..)

    Tonight I stumbled across GPS Guru Pro on Appworld for $3.99 and first thing I did was check MobiHand. I searched and searched and it never showed up at MobiHand. So I decided...since this is a "Newer" version of Appworld, I will give it a shot. The purchase directed me thru PayPal and in the end it said Purchase Not Received Payment Declined. THANKFULLY PayPal security had flagged it and it didn't go thru, but long story short....

    Blackberry Appworld tried to charge my Paypal account $1,500.00 for a $3.99 app. They are nuts!!

    And then I get an email from Appworld notifying me of a new Activation code for QuickLaunch due to a PIN change. They are so stupid they don't even realize they lost a dispute and gave me my money back for QuickLaunch..yet they still send me codes for the app. RIM needs to seriously go over Appworld. From speaking to a few of the Developers, they don't even like to deal with Appworld.

    BTW, if the Developer of GPS Guru Pro reads this...Please make your app available on MobiHand.


    Guys..I was warned, and I stayed away. But I stupidly thought progress was made with their newer versions of Appworld and this time was worse than the last. But now I can promise I will NEVER attempt to buy an app on appworld ever again.
    10-29-10 10:19 PM
  2. SCrid2000's Avatar
    Hahaha, a $1500 app? Glad paypal at least knows what's going on.
    Yeah, App World blows, I don't get what RIM's problem is.
    10-29-10 11:57 PM
  3. tezytan's Avatar
    sounds like a cool story.
    Can show us some concrete evidence?
    10-30-10 01:43 AM
  4. SmakBerry's Avatar
    sounds like a cool story.
    Can show us some concrete evidence?
    Why do we need evidence? This isn't CSI

    OP, sorry to hear about your bad experience, glad it was resolved though.
    10-30-10 01:56 AM
  5. IchigoMochi's Avatar
    Wow, I believe you but I wonder how this happened. It's just so unbelievably fail.
    10-30-10 02:09 AM
  6. MADBRADNYC's Avatar
    Why do we need evidence? This isn't CSI

    OP, sorry to hear about your bad experience, glad it was resolved though.
    I have to say +1 on the "evidence" thing. Members can & should be able to post their experiences here whether good or bad. But, I have to admit I also have some reservations myself about this one. I'm NOT saying the story is NOT true, but it doesn't make sense to me because the numbers do not jive. The numeric system is universal regardless of language. I could see for a $3.99 app, if AW tried to charge $.39, $39.99, $399.00, or even $3999.00. But to have a charge of $1500.00, with totally different numeric values (1/5) seems a bit out of wack to me. AppWorld is CrappWorld, but I don't see this with automated computer systems, unless a human had a hand in it.

    Yeah, I would still have to agree that AW should be used only for free stuff. I am also happy to hear that PayPal was on the ball with an alert.

    Good luck to the OP. Glad it is resolved for you.
    10-30-10 02:19 AM
  7. GrumpyOldMan2112's Avatar
    I've never had any trouble with AW, but do get a new pin email from QL quite often and have for the month I've had QL. My old pin works so idk.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 05:53 AM
  8. BB_Noobie's Avatar
    Wow.. went to bed after posting this last night and wakeup to find this "Evidence" demand.

    I will provide the below image... I blurred out some of the last numbers..but basically I don't know what the string of numbers are and if putting this out there could make me vulnerable.(That's the only reason I blurred the last part of numbers)

    Here is your proof:



    Luckily Paypal saw something fishy and flagged it... or I would be Freaking out today trying to find support numbers, emails, etc...

    I can understand some of the proof demanders...especially if they have looked at some of my posts and see that I'm a previous droid user.(And they think I might be "trolling". I love my BB. My Droid 1 has a layer of dust on the screen cause it just sits on a shelf.

    I REALLY wanted this app because it would help me somewhat in what I do for a living.

    Hopefully it will end up at MobiHand. (Hope someone at MobiHand sees this )

    BTW, when I had my first problem when I purchased QuickLaunch... the Developer of QL told me to stay away from Appworld. So that tells you how messed up it is.
    10-30-10 08:21 AM
  9. BB_Noobie's Avatar
    Question about BB Appworld accounts for the pros.

    Could I create a new "account"? I just went into BB Appworld on my phone and went to my world and chose "Logout". So when I go to get back on, I guess I could create a new account??? I might do that and try the purchase again.

    My only question is what will that do to the FREE apps (like Poynt) that are installed on my phone?
    10-30-10 09:10 AM
  10. julioangelortiz's Avatar
    CrackBerry App Store FTW.
    10-30-10 09:19 AM
  11. JRSCCivic98's Avatar
    Just get your apps directly from the developer websites. This is what I do. If they only deal with publishing their apps on AppWorld, then I don't bother with them. Sometimes it sucks, but it's the best way to deal with sending a message.

    The new version of AppWorld is said to support carrier billing as well. Imagine the headache of trying to get this resolved with those CSRs.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 09:20 AM
  12. habs_fan's Avatar
    That's the pre-approved amount... Not the price of the app... As far as I know your not getting charged that... its just showing that you have that.. Its kinda like a credit card just for RIM.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 09:46 AM
  13. SJRod55's Avatar
    That's the pre-approved amount... Not the price of the app... As far as I know your not getting charged that... its just showing that you have that.. Its kinda like a credit card just for RIM.

    Posted from my CrackBerry at wapforums.crackberry.com
    EXACTLY it is PRE APPROVED not charged, it basically says you have a credit line with BB App World on your paypal account
    10-30-10 09:51 AM
  14. MADBRADNYC's Avatar
    That's the pre-approved amount... Not the price of the app... As far as I know your not getting charged that... its just showing that you have that.. Its kinda like a credit card just for RIM.
    EXACTLY it is PRE APPROVED not charged, it basically says you have a credit line with BB App World on your paypal account
    +1. These are my thoughts as well. I have always seen this page on "my profile" within my PayPal account. The numbers provided regarding the cost of the app, and what was claimed to be charged just did not make sense to me.
    10-30-10 09:57 AM
  15. MADBRADNYC's Avatar
    My only question is what will that do to the FREE apps (like Poynt) that are installed on my phone?
    I've always had the same account, so I don't know the process of creating a new account, but as far as the free apps, if there is a problem, you could always just download them again.
    10-30-10 10:07 AM
  16. SCrid2000's Avatar
    Creating a new account will do nothing to your current apps. But why would you?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 11:10 AM
  17. BB_Noobie's Avatar
    The Grand Total of the Purchase was $4.25. But when it went bad it said "Credit Card Declined". (Because PayPal flagged it).

    But to those who say "Exactly" and "Mine showed that too"... Why in the world do they need a $1,500.00 credit line for little $3.00 and $9.00 apps? They've struck out 2 for 2 with me, and proven they don't know how to run their app store. I got ANOTHER pin change activation code for QL from BB World this morning. (Ummm... you lost a claim on that and I don't own it thru you ...and you've sent me two codes within a 10-12 hour period)

    However... the first problem with QL happened on a different 9650 (and different PIN) and the purchase crapped out halfway thru and it showed in "MY WORLD" as One of my items, but under it it said "Purchase not found". (SEE THIS POST for that deal)

    Now this problem happened on a different 9650, same bb world account account.


    Just know that the Devs I spoke to said stay away from App World. And IF you have bought anything and didn't get it, file a claim immediately... they said that Appworld wouldn't even respond to the claim, and I would get my money back in the end.
    --So I did File a claim...BB World never did respond to Paypals requests/emails...and I did get my money back. It went EXACTLY like the devs told me it would go.

    All in all it was a good FINAL lesson. As some posters have said..Crackberry store and MobiHand are the best. But to each his own.
    10-30-10 11:30 AM
  18. BB_Noobie's Avatar
    Creating a new account will do nothing to your current apps. But why would you?

    Posted from my CrackBerry at wapforums.crackberry.com
    You've made a good point. I'm not going to go down that road.
    10-30-10 11:32 AM
  19. habs_fan's Avatar
    Well I agree that mobiHand is better... But the point is, you did not get charged 1500 like your orginal post said... I have no problems with app world.. I purchased a few apps from there, but most of my apps are through mobi...

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 11:46 AM
  20. MADBRADNYC's Avatar
    The Grand Total of the Purchase was $4.25. But when it went bad it said "Credit Card Declined". (Because PayPal flagged it).
    This number is totally different from anything you provided earlier.
    But to those who say "Exactly" and "Mine showed that too"... Why in the world do they need a $1,500.00 credit line for little $3.00 and $9.00 apps? They've struck out 2 for 2 with me, and proven they don't know how to run their app store.
    Again... It is not because "they need a $1,500.00 credit line". It is because as explained to you earlier that this is what is available to you for the method of payment that you chose to use.

    It seems you have learned your lesson about AW, and that is all that counts. I have read the other thread as well and the whole thing seems a bit convoluted for my taste, and small problems were made a whole lot bigger for no reason. I'm sorry I could not be more helpful to you. Maybe others can explain things a bit better than myself. This thread makes no sense to me.
    Good luck.
    10-30-10 11:48 AM
  21. MADBRADNYC's Avatar
    Well I agree that mobiHand is better... But the point is, you did not get charged 1500 like your orginal post said...
    +1. Sorry, but the word "Exactly" comes to mind again.
    ATB
    10-30-10 11:50 AM
  22. californiablackberry's Avatar
    I'm glad I don't purchase applications from App World.
    Free applications FTW~
    10-30-10 12:21 PM
  23. BB_Noobie's Avatar
    This number is totally different from anything you provided earlier.

    Again... It is not because "they need a $1,500.00 credit line". It is because as explained to you earlier that this is what is available to you for the method of payment that you chose to use.

    It seems you have learned your lesson about AW, and that is all that counts. I have read the other thread as well and the whole thing seems a bit convoluted for my taste, and small problems were made a whole lot bigger for no reason. I'm sorry I could not be more helpful to you. Maybe others can explain things a bit better than myself. This thread makes no sense to me.
    Good luck.
    That's just it. Appworld apps isn't like playing poker at a casino, so why in the world does this credit limit thing come into play? And also where does this number of $1,500.00 come from? Because that account has access to much more money than that. That is one of the reasons I freaked. Why don't they have product at a price and when someone purchases it... take out the money for the product. Email receipt. It's such a basic thing that they have (to borrow a word) convoluted.


    Anyway... I' going to msg a mod to change title to "Appworld Paypal Issue".

    Also, as a FYI the program is now showing up on MobiHand!!!
    10-30-10 02:08 PM
  24. JRSCCivic98's Avatar
    Lol at the idea of AW indicating a "credit line" with PayPal for people's accounts. That's a good one!
    10-30-10 03:13 PM
  25. habs_fan's Avatar
    Lol at the idea of AW indicating a "credit line" with PayPal for people's accounts. That's a good one!
    That's what it is... I don't understand the problem.. In theroy you would get your apps faster, and not have to wait for paypal to take the money from your bank and then to app world... I'm not sure why they picked 1500 as the "limit" but really it doesn't matter does it? In theroy, paypal would transfer the money within a few days from your bank back into the "cedit limit" thus you should never reach the 1500 limit, I hope

    Posted from my CrackBerry at wapforums.crackberry.com
    10-30-10 03:17 PM
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