App error 602 freezes 9780
I have a 3 week old bb Bold 9780. While restarting this morning I got an error. The screen turns white and says "App Error 602" All I can do is restart the device. I tried reloading older backups from my Mac but this doesn't help. Latest software is installed on the device.... I went back to the store and they suggest shipping it to RIM, this means that I gotta live without it for 6 weeks....
Anyone else have any other options??
Thanks in advance!
Tried reloading but this was not possible, I keep on getting errors... Last one was a fatal error concerning the mediacard and then it got back to the 602 error. Just went back to the store and they shipped it back to RIM, can take up to six weeks! Really annoying for such an expensive device.
- 01-12-11, 09:40 AM #6
Its clearly mentioned that you have dump your phone and reload OS.
1. Nuke your phone using BBSAK
2. Reload OS using loader.exe
This will definately solve the problem.
Posted from my CrackBerry at wapforums.crackberry.com
- 01-12-11, 11:09 AM #8
If your BB was only 3 weeks old they should give you a new one! It is ridiculous that they leave you with nothing while it is being sent off for repair.
Did you buy it new from the dealer? They should take better care of it's customers.
Yes, I got it when renewing my contract at the official store of my telecom provider. The guy told me straight away they only do exchanges within the first 8 days after purchase (normal here in the Netherlands). However he thought that RIM was most likely to replace the device by a new one, too bad I gotta wait for 6 weeks
- 02-12-11, 06:36 AM #10
I had the same error on my BB torch. I installed BBSak and BB OS 6 Beeline on a windows computer. First I removed everything from the phone by clicking Erase phone in BBsak. Afterwards I reďnstalled the os (after installing it on my computer) with BBsak. First it did one weird startup, but now it runs like it came out the box. It took me 30'
download bbsak at bbsak.org
download the your OS at blackberry.com (check other posts for exact links)
You will need a windows pc, bbsak does not work on MAC which has a far more difficult procedure to link with external devices. This allows BBsak to link with your bb even when it is not in 'linked mode'.
- 03-22-11, 07:54 AM #11
is it a OS specific error or corruption ?
I got the error with .480 2 times
I wiped the device, still came back
never had it with .359"All your BB Q10 Are Belong to Us#@!"
Wix1.com - News n' Reviews
Follow me on Twitter:
- CrackBerry User
04-06-11, 12:25 AM #12
- 66 Posts
- Ask Me
I had the exact same error on my 9780 and it turns out it was a corrupt application the Font collection app to be exact and I fixed it bye connecting my phone to the blackberry desktop software and just deleting the app and now everything is perfectly fine besides the fact that my heart almost stopped when i got the error message haha
- 06-23-11, 04:49 PM #13
Just had this error on my 9650, when switching back from a 3rd party theme to the default.8130 -> 8330 -> 9530 -> 9550 -> 9630 -> 9650 -> 9930 -> iPhone4
How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) with AppLoader | CrackBerry.com