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Old 01-31-2011, 03:34 AM
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I'm currently running a Torch on Vodafone in the UK. The OS is 6.0.0.246 I believe the latest official upgrade is 6.0.0.337 Having downloaded this onto my computer the BB desktop software does not see the new upgrade. Am I doing something wrong? The desktop software is OS6 as well. Vodafone havent been much help, just saying that they know nothing about any upgrade. How can I place the upgrade available on this site onto my phone? Thanks all..
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Old 01-31-2011, 03:55 AM
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Did you uninstall any older torch software first then install the new software before using the desktop software. Remember the upgrade has to be double clicked on and installed.
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Old 01-31-2011, 05:17 AM
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Quote:
Originally Posted by BLKMAN969 View Post
Did you uninstall any older torch software first then install the new software before using the desktop software. Remember the upgrade has to be double clicked on and installed.
No I didn't. First I checked on the Torch in options. It said go upgrade available. Then desktop software. Again no upgrade available. Then I downloaded latest official OS from this site. But the desktop software on the computer doesn't see the download. Also when I click on apps on the desktop I get a list of the apps installed on Torch and nothing about os software

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Old 01-31-2011, 05:27 AM
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You have to go into your control panel on your computer and uninstall any old software. Then on the actual download of the new software, double click it to install on your computer. Once installed open your DM then hook up your phone and it should automatically see the upgrade and ask you if you want to do the upgrade then click yes and that should do it.
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Old 01-31-2011, 07:14 AM
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Thanks. I shall give it a go when home tonight.

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BlackBerry Forums at CrackBerry.com > > BlackBerry OS and Desktop Management Software Discussion > BlackBerry OS 5 & 4.x   Upgrade

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