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  1. mattburns9999's Avatar
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    Thread AuthorThread Author   #1  

    Default problem installing new os using windows 7

    I'm trying to update my os on my tour. I've done this many times before on my past bb's using windows xp with no trouble. I downloaded the os to my computer deleted the .vendor file plugged the bb in ran app loader and it tries to download 4.7 again. I've disconnected the internet and the only os that shows up under loader files is 5.0...any help would be greatly appreciated!.

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  2. Laura Knotek's Avatar
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    #2  

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    Are you running as an Administrator in Win7?
  3. mattburns9999's Avatar
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    Figured it out! Had to go to add or remove programs and delete 4.7 from there! Thanks for the help!

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  4. Laura Knotek's Avatar
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    Quote Originally Posted by blackberry9999 View Post
    Figured it out! Had to go to add or remove programs and delete 4.7 from there! Thanks for the help!

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    I'm glad it worked for you.
  5. mattburns9999's Avatar
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    Thread AuthorThread Author   #5  

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    Well that deleted it but it still want detect 5.0 crap! This is so frustrating!

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  6. Laura Knotek's Avatar
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    Have you tried disconnecting from the internet and running apploader as an administrator after deleting vendor xml file?
  7. mattburns9999's Avatar
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    Thread AuthorThread Author   #7  

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    Yes I've tried that

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