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Old 11-12-2010, 11:44 PM
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Default OS5-Issue with reminders/alerts after events start time

in our company we are used to set up anniversaries and birthdays as all-day events with a reminder at 08.00 AM in Lotus Notes which are synchronized together with individual calendar entries to the Blackberries. After upgrading the first Bold 9000's to OS5, the alerts for birthdays and anniversaries don't go off anymore.

The Calendar entries are configured in Lotus Notes as all-day events with a reminder 8 hours after the start time (In the BB-Calendar these are shown as negative values). In the calendar-overview these entries are on the OS5 devices now shown without the bell icon. If I open one of these events the reminder is still configured with a negative value but won't go off.

Although it is and was never configurable directly via the blackberry-devices (where you can only set the time the alarm goes off in advance, means positive values) , it always worked with all OS 4.x devices.

But it seems that with OS5 it's not possible to remind this way anymore.
I really don't know why this behavior could not be wished by RIM?!? In my opinion it's a common case to remind after some event.

Unfortunately, it's no option to put birthdays and anniversaries at for example 8 o'clock in the morning with a reminder at the same time, because the users don't want to have (sometimes multiple) events within their day schedule.

Could someone please verify that this is a OS issue. The used OS is 5.0.0.681, Lotus Notes version is 8.0. Are there any other 5.x versions which are able to handle this alerts??? Maybe there is any workaround for this problem!?!

If this issue persists with all 5.x versions we are forced to downgrade back to 4.x.

Thanks in advance

cu
gunnie

Last edited by gunnie; 11-12-2010 at 11:47 PM. Reason: changed subject
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Old 11-16-2010, 01:26 AM
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*bump*

please help. it would be great if someone at least could verify that synchronized reminders after event start time generally don't work for os5.

cu
gunnie
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BlackBerry Forums at CrackBerry.com > > BlackBerry OS and Desktop Management Software Discussion > BlackBerry OS 5 & 4.x   OS5-Issue with reminders/alerts after events start time

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