Can no longer backup my Z10 via Link?!?!

**SkypilotOfHope** · 02-17-2013, 01:53 PM

I last backed up my Z10 via Link on the 14th; now I can no loner back it up?! I get a "There could have been a problem with the device or connection during the back up. Verify that the device is turned on and connected." I can sync files/music but can't do a backup.

Only different thing I've done is to start connecting my PB via Link and it backs up, syncs, etc., with no problems.

Should I reinstall the Link? Thoughts?

**DeepBlade** · 02-20-2013, 06:54 AM

Are you using the Mac or Windows version of BBLink?

Maybe try restarting your Z10 and try again.

**Bla1ze** · 02-20-2013, 07:26 AM

I'd try reinstalling. Seems a lot of folks are reporting the same issue. Personally, this version is working better than ever on my Mac.

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