1. cbvinh's Avatar
    A new KEYone owner has the French model with AZERTY keyboard. A few keys don't work when pressed. I suggested BlackBerry Virtual Expert, which I've seen in the Play store. Does the app work on the KEYone? Or is it currently filtered for use only on the PRIV, and perhaps DTEK's? Could a KEYone owner please see if BBVE in the Play store for him/her, and if not, know of a safe source for the apk and can test whether it works properly, especially for the Keyboard test?

    Thanks.
    05-27-17 06:05 PM
  2. thurask's Avatar
    Virtual Expert in the Play Store was last updated August 2016. I can't seem to find any mention of it in a dump of the latest KEYone OS. However, this isn't definitive without an actual KEYone owner.
    05-27-17 06:16 PM
  3. cbvinh's Avatar
    Virtual Expert in the Play Store was last updated August 2016. I can't seem to find any mention of it in a dump of the latest KEYone OS. However, this isn't definitive without an actual KEYone owner.
    Thanks for the response. The new owner won't be able to deal with replacement until next week, so hopefully someone with a KEYone will be able to respond before then.
    05-27-17 06:32 PM
  4. Habib-Ur Rehman's Avatar
    Unfortunately it appears not to be compatible with the KeyOne
    05-27-17 06:47 PM
  5. cbvinh's Avatar
    Unfortunately it appears not to be compatible with the KeyOnehttps://uploads.tapatalk-cdn.com/201...bbaed27c00.jpg
    Thanks for checking! I guess BlackBerry needs to update it!
    05-27-17 08:03 PM
  6. FF22's Avatar
    Someone reported this issue last week.
    05-28-17 12:30 AM
  7. Uzi's Avatar
    Try install it from apk mirror?
    05-28-17 12:45 AM
  8. Arjun Sahota's Avatar
    Works great on mine. Had to install the APK mirror.
    Attached Thumbnails KEYone and BlackBerry Virtual Expert (BBVE)-23321.jpg  
    05-28-17 01:32 AM
  9. Uzi's Avatar
    Maybe BlackBerry wait for the North America release to update in Google play store lol
    05-28-17 02:04 AM

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