1. C_McD's Avatar
    When I try to set a Keyboard Shortcut by pressing on the + sign my device flips back to the "Blackberry Launcher settings" screen?

    The factory shortcuts are there and work, but I can't make my own.
    Searchy likes this.
    06-22-17 08:03 PM
  2. Matthew Davis7's Avatar
    Are you pressing alt first to get the + sign? Shortcuts work only for a long or short press on the lettered keys. You can set two shortcuts for the letter o, but not the symbol +
    06-22-17 10:18 PM
  3. C_McD's Avatar
    I meant when you're on the shortcut selection screen and scroll down to say the letter P, there is a + sign to press and I expected to get a screen to select what you like the shortcut to do... but it just switches back to the previous screen.
    06-23-17 05:27 PM
  4. C_McD's Avatar
    Submitted this to BBM as a bug on BBB100-3, OS AAl093
    07-10-17 07:49 AM
  5. CrooklynCounty's Avatar
    any solution to this problem? having the same issue with the device.
    07-20-17 02:18 PM
  6. C_McD's Avatar
    any solution to this problem? having the same issue with the device.
    Not so far. BBM support said to call.
    07-29-17 09:32 PM
  7. FF22's Avatar
    I had the problem and finally traced it to a 3rd party app. In my case it was caused by Blank Icon (or Blank Widget). I did all kinds of things, removed some apps, booted into Safe Mode. Finally, I wiped the device back to Factory and then I could assign shortcuts. As I reinstalled apps, I kept trying to assign shortcuts. Finally it failed after I reinstalled the Blank Icon app.

    But it may be other apps that cause the problem, too.
    CrooklynCounty likes this.
    07-29-17 10:46 PM
  8. CrooklynCounty's Avatar
    I was able to assign shortcuts after a factory reset! Thanks goodness!
    FF22 likes this.
    07-30-17 01:10 AM
  9. C_McD's Avatar
    I was able to assign shortcuts after a factory reset! Thanks goodness!
    Whew, that'd be a lot of work. I'm hoping the next OS update will help.
    07-30-17 12:32 PM
  10. Stefan Al Hayess's Avatar
    Can someone please help! I can't load my keyboard shortcuts when I long press... it vibrates but doesn't open the app. What can I do??
    04-26-18 04:32 PM
  11. FF22's Avatar
    Bug, you have to assign or use Short Press shortcuts, also.
    04-26-18 06:27 PM
  12. FF22's Avatar
    Can someone please help! I can't load my keyboard shortcuts when I long press... it vibrates but doesn't open the app. What can I do??
    Welcome to Crackberry.

    You have to assign or use Short Press shortcuts as this is a new bug apparently!
    04-26-18 06:28 PM

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