Yahtzee Adventures Downloads Zumas Revenge Instead

[sehale]

The other day I selected the game Yahtzee Adventures from App World and paid for it. My receipt shows Yahtzee Adventures and the after the download, the final screen said Yahtzee Adventures was installed. However, the actual game on my Torch 9850 is Zuma's Revenge. I have uninstalled and re-installed and ZR keeps installing. I see others are having the same problem. I have emailed Blackberry and Electronic Arts but can't seem to get anywhere. Any advice? Thanks

[adonisogando]

how u meannnnnn

[sehale]

How I mean is that if you go to App World, select Yahtzee Adventures, pay for it and install it, instead of Yahtzee Adventures installing, a different game called Zuma's Revenge has been installed. Obviously something is linked up wrong. BB is not responding to emails and I see others are having the same problem. I am trying to figure out what else to do to get this corrected.

[blueyestm]

You're gonna have to send an email to appworld and just wait it out I'm afraid.

[sehale]

Originally Posted by blueyestm

You're gonna have to send an email to appworld and just wait it out I'm afraid.

Looks that way. I have contacted EA and someone there escalated the issue to a supervisor but that is a long shot. I have emailed BB a couple of times and left commentary in the game review (along with others). Hoping someone notices... Thanks

[sehale]

Still no response from multiple emails to BB and Electronic Arts couldn't help but I noticed today that the list of compatible devices no longer includes my Torch 9850 so maybe some others will be spared.

[sehale]

UPDATE: the game link has been corrected. For a while it would appear in my Uninstalled list but I could not re-download it. I would try once a day. Yesterday it worked and the correct game downloaded. Issue resolved.