11-07-16 09:50 AM
tools
  1. claudioh's Avatar
    claudioh
    Hi
    I live in Argentina where the only LTE's band available is band 4.
    So far all the phones that we brought from US (Z10, Z30, iPhones, Galaxies) perfectly work here.
    But when my new DTEK50 came last august I found out that it doesn't work.
    After several calls with my carrier (Movistar) and BlackBerry support, all I could know is that there's a kind of incompatibility.
    The site willmyphonework also shows that the phone "may or may not work".
    So I had to choose between returning the phone or keep is as a 3G's one. I returned it.
    1. Anyone can tell why a phone with band 4 may or may not work in band 4?
    2. Is there anything else I can check in a phone's specs to know in advance if it will work?
    3. And finally how to know if DTEK60 's band 4 will honor our installed band 4?
    Thanks

    Posted via CB10
    10-28-16 05:50 AM
  2. scouts36's Avatar
    scouts36
    I also live in Argentina and have just recieved a Dtek50.
    Movistar is my carrier too. I thought I needed to change my sim card so that it works in 4G! Haven't done that yet.

    I also have a Priv which works perfectly well in 4G (different sim and line).

    If all these devices, and now Dtek60 include band 4 in LTE, how is it possible that it is not compatible with our local Band 4?

    Can anyone help us out on this matter?

    Thanks
    10-28-16 06:01 AM
  3. claudioh's Avatar
    claudioh
    Scouts36, let me know if the sim change works

    Posted via CB10
    10-28-16 06:14 AM
  4. drajit10's Avatar
    drajit10
    Is it going to work in India....or shall I go for D50. Pl suggest.

    Posted via CB10
    10-28-16 09:08 AM
  5. scouts36's Avatar
    scouts36
    Originally Posted by claudioh
    Scouts36, let me know if the sim change works

    Posted via CB10
    I will!

    Saludos
    10-28-16 09:21 AM
  6. claudioh's Avatar
    claudioh
    So, no one can technically explain the incompatibility between band 4 in the phone and band 4 in base installation?


    Posted via CB10
    10-29-16 06:41 AM
  7. claudioh's Avatar
    claudioh
    Scouts36, te anduvo?


    Posted via CB10
    Last edited by claudioh; 11-07-16 at 05:33 AM.
    11-06-16 01:22 PM
  8. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Originally Posted by drajit10
    Is it going to work in India....or shall I go for D50. Pl suggest.

    Posted via CB10
    As far as I know most of the Indian LTE bands are TD-LTE, which is very niche and only supported by the Priv STV100-3.
    11-06-16 02:48 PM
  9. redantz's Avatar
    redantz
    Unfortunately I can't offer any insight, but I am concerned because my carrier only uses LTE band 7.

    If your band 4 doesn't work, I'm worried that I will also have issues.



    Posted via CB10
    11-07-16 09:50 AM
« Dear BBRY engineers and mgmt team, | Notification (heads-up) for some apps not working »

Similar Threads

  1. DTEK60 iPhone 7 plus and Pixel XL
    By YoshiBoston in forum BlackBerry DTEK60
    Replies: 42
    Last Post: 12-02-16, 02:12 PM
  2. Received Dtek60 today. I miss Link
    By jlinc in forum BlackBerry DTEK60
    Replies: 27
    Last Post: 11-01-16, 11:42 AM
  3. BlackBerry DTEK60 on Wikipedia
    By jbfair728 in forum BlackBerry DTEK60
    Replies: 3
    Last Post: 10-31-16, 07:21 AM
  4. DTEK60 vs DTEK50
    By trader69 in forum BlackBerry DTEK60
    Replies: 6
    Last Post: 10-28-16, 12:04 AM
  5. How to replace my Z10 with Dtek60 on mycurrent AT&T Account
    By MjrBad in forum BlackBerry DTEK60
    Replies: 2
    Last Post: 10-27-16, 10:50 PM
LINK TO POST COPIED TO CLIPBOARD