1. marcho11's Avatar
    So I dropped my phone yesterday and now I see that the screen is cracked. Luckily, it's a smaller crack running along the bottom and the everything works perfectly. So I can still use the phone. I've never broken a screen on a phone before, so I'm pretty bummed out... hopefully I'll be able to get this fixed relatively quickly and inexpensively.

    I've searched and can't seem to find the answer to this...

    Are the screens on the Dtek 60 and the Idol 4S exactly the same? When I search for parts, or call a cell phone repair shop, can I replace with a part that is listed for the Idol 4s? Or, does it have to be a part listed for the Dtek 60?
    xandros9 likes this.
    04-09-17 05:50 PM
  2. Mithrandrost's Avatar
    Had my son's DTEK50 fixed by BlackBerry. Called customer service and got the ball rolling. The link is to my post is here:

    https://forums.crackberry.com/blackb...tek50-1104886/

    My Plan B was to go through a repair shop that advertises that they fix BlackBerry phones (I'm in the Toronto area, so there is some choice of repair shops). Hope that helps. Good luck.
    marcho11 likes this.
    04-09-17 06:13 PM
  3. nucks26's Avatar
    So I dropped my phone yesterday and now I see that the screen is cracked. Luckily, it's a smaller crack running along the bottom and the everything works perfectly. So I can still use the phone. I've never broken a screen on a phone before, so I'm pretty bummed out... hopefully I'll be able to get this fixed relatively quickly and inexpensively.

    I've searched and can't seem to find the answer to this...

    Are the screens on the Dtek 60 and the Idol 4S exactly the same? When I search for parts, or call a cell phone repair shop, can I replace with a part that is listed for the Idol 4s? Or, does it have to be a part listed for the Dtek 60?
    I'm not sure if BlackBerry still does 12 month direct support like they did for the PRIV. The PRIV was built in-house unlike the DTEK60 which was built by TCL out of China. Worth a shot though. DTEK60 parts are going to be very scarce unfortunately.
    04-09-17 09:42 PM
  4. Fordberry's Avatar
    Just got mine back from the repair centre. Mine fell out of my coat pocket and cracked the screen could not use the phone because display was damaged. I contacted the BlackBerry repair centre. They emailed me a shipping label and I sent the phone in. They repaired it and the cost was $176 plus tax.(Canadian funds)
    Last edited by Fordberry; 04-10-17 at 04:27 AM.
    04-09-17 09:45 PM
  5. Carjackd's Avatar
    Digitizers for the 60 are almost impossible to find, I have seen the 50's on the market now. Good thing BlackBerry is still offering Repair service !
    04-09-17 11:46 PM
  6. Thundrkiss's Avatar
    Finally seeing parts for the TCL 950/ DTEK60 on ebay & aliexpress. The prices for Batteries, Touch Screen Digitizer Glass Panel etc are pretty inexpensive. I typed "tcl 950 replacement" in google and got several results.
    04-23-17 05:49 AM
  7. xandros9's Avatar
    Finally seeing parts for the TCL 950/ DTEK60 on ebay & aliexpress. The prices for Batteries, Touch Screen Digitizer Glass Panel etc are pretty inexpensive. I typed "tcl 950 replacement" in google and got several results.
    But are they identical? I know these TCL phones are all based on the same hardware platform but if BlackBerry has them put in a different chipset like the DTEK50, then could the display assemblies of the 60 and say, Idol 4s be different? (I know the Windows Idol 4s has a 1080p display vs the Android flavor having a 1440p display like the 60.)
    04-24-17 12:51 AM
  8. Boni Mansi's Avatar
    I repaired mine here in China after a serious Crack on the screen. It took me few trip to the shop. Initially the screen resolution was different and the everything appeared very big. Eventually they had to fix with a computer software and adjust the resolution. Some features are still abnormal. Like when I reboot it, still very big. Overall a great phone, but really don't break it, otherwise you are up for serious trouble
    04-24-17 07:06 PM

Similar Threads

  1. Why is my BB Z30 not powering up and charging
    By olayinkaraji in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 04-19-17, 06:53 AM
  2. Did BlackBerry purposely destroy BB10 with 10.3 update?
    By DaveyBoy71 in forum General BlackBerry Discussion
    Replies: 62
    Last Post: 04-12-17, 06:02 AM
  3. TCL Build Quality - DTEK
    By edhdurham in forum BlackBerry DTEK50
    Replies: 14
    Last Post: 04-11-17, 08:55 AM
  4. Is the New York store at Brookfield Place still open?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 04-09-17, 11:21 AM
  5. just finished latest update on my leap
    By joanneo in forum BlackBerry Leap
    Replies: 1
    Last Post: 04-09-17, 09:54 AM
LINK TO POST COPIED TO CLIPBOARD