1. nathan62969's Avatar
    Anyone else experiencing Bluetooth drops after the conclusion of every call and resuming music playing? If so, any solutions?

    I have music going via Bluetooth all the time, and then whenever I make or receive a call, upon call conclusion Bluetooth cuts off after a second of music, and then the Bluetooth device disappears from my phone's list of Bluetooth devices or shows it is attempting to connect but won't, and I most often have to turn off my Bluetooth, turn off Bluetooth on the phone, and then re-pair... And it does it with all five of my Bluetooth devices. Unless there is a ready solution, may replace the phone under warranty.
    01-06-17 04:43 PM
  2. nathan62969's Avatar
    Ah, for anyone else who experiences same, I figured out this is due to ..weird configuration of player pro app settings, whereby turning on in that app's settings>headset>headset override makes the problem go away. Weird as I never experienced this on priv...
    LoveMyLBZ likes this.
    01-06-17 04:59 PM
  3. brian4591's Avatar
    I am not seeing the "headset" setting

    Edit: oh it is in the apps settings
    02-04-17 03:32 PM
  4. 20blackone00's Avatar
    What's player pro? I'm having this Bluetooth issue and have no idea where that is
    02-04-17 03:58 PM
  5. Ntario's Avatar
    I'm having issues also and don't have that app. Must be another one for me.
    02-09-17 07:03 PM
  6. jalx's Avatar
    I'm also having Bluetooth dropping, it only started happening after the Feb 5 update.

    Any ideas?
    02-14-17 07:01 AM
  7. Roadie29's Avatar
    Same issue here right after the last update
    02-14-17 09:15 AM
  8. 20blackone00's Avatar
    Well I thought mine went away but the issue still exists. Bluetooth randomly just turns off when I'm using Bluetooth head phones or something like that
    02-14-17 09:35 AM
  9. brian4591's Avatar
    Before the recent update my issue with dropping Bluetooth seemed to stop. I believe it had something to do with my phone being bogged down (Using YouTube and playing videos through Bluetooth was the worse scenario). Not sure the exact culprit but my phone has been running a lot smoother and there has been way less Bluetooth dropping. Someone mentioned that wifi on might have been part of the problem. Of course most will still want their wifi on with there Bluetooth but it might be worth testing.
    02-14-17 09:40 AM
  10. dlmsd's Avatar
    Same issue here, really sucks to have to turn on BT even time I get in the car, since it always turns off while at home and have made calls. Sometimes it turns off even without making a call. Has anyone contacted BlackBerry CS on this? If so, please let me know their stance. I will call them when a have a hour to blow.
    02-14-17 02:00 PM
  11. nielsthorsen's Avatar
    Same issue here after last update. BT shuts itself off or doesn't come on after restart. Have to turn on BT every time I go to my car.
    02-15-17 01:23 AM
  12. Fordberry's Avatar
    Same issue here after last update. BT shuts itself off or doesn't come on after restart. Have to turn on BT every time I go to my car.
    Same problem with mine seems to have happened after Feb 5 update.
    02-15-17 06:25 AM
  13. BigFlyingDragon's Avatar
    Same here, Bluetooth headset is useless now
    02-16-17 01:21 AM
  14. danp2000's Avatar
    Bluetooth has always been spotty for me on my DTEK60.

    The February update seems to have added some lag to the whole experience as well. :/
    02-16-17 05:57 AM

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