1. GWNG8's Avatar
    Received my DTEK50 a couple of days ago...so far liking it a lot. However I noticed that when I go to put my pin number in, it says Remaining attempts:8. I guess I made a mistake or 2 on my pin #. So.....will this refresh at some point?
    03-10-17 05:26 PM
  2. Ethynil's Avatar
    Received my DTEK50 a couple of days ago...so far liking it a lot. However I noticed that when I go to put my pin number in, it says Remaining attempts:8. I guess I made a mistake or 2 on my pin #. So.....will this refresh at some point?
    If entry of the correct pin fails 10 times, the device will be wiped clean .

    It's a safety precaution in case your phone falls into the wrong hands.
    03-10-17 05:46 PM
  3. GWNG8's Avatar
    So if over the course of say 6 months, I make 10 mistakes, the phone is wiped clean??
    03-10-17 05:48 PM
  4. jlong1616's Avatar
    It should reset to 10 attempts as soon as you put in your correct pin.
    Try rebooting the phone and see if that makes it work properly.
    03-10-17 08:02 PM
  5. 1122334455667788's Avatar
    What jlong1616 said.

    In addition, you can turn off the autowipe feature completely if you want.
    03-10-17 08:14 PM
  6. GWNG8's Avatar
    Correct pin didn't reset it, nor did a reboot. Also the option to remove isn't available
    03-10-17 08:45 PM
  7. OTCHRussell's Avatar
    If entry of the correct pin fails 10 times, the device will be wiped clean .

    It's a safety precaution in case your phone falls into the wrong hands.
    I have auto wipe turned off. Hopefully if it gets stolen the thief will give up before 10. Hopefully I won't lose it!!
    03-10-17 08:47 PM
  8. 1122334455667788's Avatar
    Also the option to remove isn't available
    What do you mean the option isn't available? Could you not find the option? Or did you get some kind of error message?
    03-10-17 10:34 PM
  9. GWNG8's Avatar
    Under security the auto wipe feature is disabled
    03-11-17 12:38 PM
  10. GWNG8's Avatar
    It seems stuck at 8. I made a mistake it said 7, I logged in and it went back to 8
    03-11-17 02:00 PM
  11. Johnny Dollar's Avatar
    It seems stuck at 8. I made a mistake it said 7, I logged in and it went back to 8
    There's a glitch in there somewhere. It should have reset back to 10 on the next correct password attempt. Either you live with it or reload the OS with an autoloader.
    It seems stuck at 8. I made a mistake it said 7, I logged in and it went back to 8
    03-11-17 08:18 PM
  12. jamesharmeling's Avatar
    It seems stuck at 8. I made a mistake it said 7, I logged in and it went back to 8
    You have it set up for 8 attempts. Go into your security settings and change it if you'd like.
    03-14-17 04:24 AM
  13. Johnny Dollar's Avatar
    You have it set up for 8 attempts. Go into your security settings and change it if you'd like.
    Where is the setting to do this?
    03-19-17 09:54 AM
  14. 1122334455667788's Avatar
    Where is the setting to do this?
    I don't think there is such as setting. The only option I can find refers specifically to 10 tries.
    03-19-17 10:31 AM

Similar Threads

  1. BBM PINs for Lithuanians
    By Gervuoge in forum Discover BBM Friends
    Replies: 2
    Last Post: 03-01-17, 12:46 PM
  2. How do I stop the remote pin message from popping up?
    By Jmmorales in forum BlackBerry Priv
    Replies: 10
    Last Post: 02-19-17, 10:33 PM
  3. Can't Pin stuff from Flipboard
    By navibb9800 in forum BlackBerry Priv
    Replies: 0
    Last Post: 01-19-17, 02:13 PM
  4. erase pin from unlocock screen
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 01-16-17, 05:48 PM
  5. Why doesn't my PIN work all of a sudden on my PRIV?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 01-12-17, 11:37 AM
LINK TO POST COPIED TO CLIPBOARD