10-21-16 09:52 PM
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  1. EarthyBerry's Avatar
    EarthyBerry
    Hi,

    I've had the DTEK50 for a few weeks and I'm having a seriously annoying problem:

    A few of my contacts have pictures assigned to them; however, after a contact who has a picture calls, ALL the following incoming calls display that person's picture, as if it was that person calling again.

    It's seriously annoying, and I don't know how to fix it.

    Any suggestions?
    09-08-16 02:49 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    does rebooting help???
    09-08-16 09:22 AM
  3. shotgunboss's Avatar
    shotgunboss
    no

    Posted via the CrackBerry App for Android
    09-08-16 09:42 AM
  4. EarthyBerry's Avatar
    EarthyBerry
    No. I tried rebooting.

    Posted via the CrackBerry App for Android
    09-08-16 01:29 PM
  5. EarthyBerry's Avatar
    EarthyBerry
    No. I tried rebooting. Doesn't help.

    Posted via the CrackBerry App for Android
    09-08-16 01:29 PM
  6. ego_sum_spartacus's Avatar
    ego_sum_spartacus
    Has only happened to me once since launch date.

    Posted via the CrackBerry App for Android
    09-10-16 09:24 PM
  7. yeo123's Avatar
    yeo123
    Originally Posted by EarthyBerry
    Hi,

    I've had the DTEK50 for a few weeks and I'm having a seriously annoying problem:

    A few of my contacts have pictures assigned to them; however, after a contact who has a picture calls, ALL the following incoming calls display that person's picture, as if it was that person calling again.

    It's seriously annoying, and I don't know how to fix it.

    Any suggestions?
    if you don't like calling display contact photo is enable to remove the contact photo ?

    BlackBerry Z30-STA100*6 BlackBerry
    09-11-16 07:02 AM
  8. NG888's Avatar
    NG888
    I have the same issue on two different dteks that I have used, not even same profile pic for different number's, it seems as the first call profile pic is applied to all calls, and even some instances wrong number appears calling.

    Posted via the CrackBerry App for Android
    09-14-16 11:31 AM
  9. PRGDR's Avatar
    PRGDR
    Originally Posted by NG888
    I have the same issue on two different dteks that I have used, not even same profile pic for different number's, it seems as the first call profile pic is applied to all calls, and even some instances wrong number appears calling.

    Posted via the CrackBerry App for Android
    It sounds like it'd be worth it reporting it to BB. It sounds like a bug that they might fix in future ROM updates.
    09-15-16 08:02 PM
  10. Rolo_1's Avatar
    Rolo_1
    Mine does it all the time. Pic of my darling wife. Embarrassing when I answer "how's my sweetheart" and it's my mother-in-law! Hoping for a fix soon

    Posted via the CrackBerry App for Android
    PRGDR and asiayeah like this.
    09-15-16 08:45 PM
  11. donnation's Avatar
    donnation
    Trusted Member
    Originally Posted by Rolo_1
    Mine does it all the time. Pic of my darling wife. Embarrassing when I answer "how's my sweetheart" and it's my mother-in-law! Hoping for a fix soon

    Posted via the CrackBerry App for Android
    Lol, that really made me laugh.
    09-16-16 02:42 AM
  12. PRGDR's Avatar
    PRGDR
    Originally Posted by Rolo_1
    Mine does it all the time. Pic of my darling wife. Embarrassing when I answer "how's my sweetheart" and it's my mother-in-law! Hoping for a fix soon

    Posted via the CrackBerry App for Android
    Scary!
    09-16-16 07:42 AM
  13. RumoredNow's Avatar
    RumoredNow
    Originally Posted by Rolo_1
    Embarrassing when I answer "how's my sweetheart" and it's my mother-in-law!
    ANNOYING issue with incoming calls display photo-won-internet.jpg


    But it's alright when it is Ed from work?
    09-17-16 02:25 PM
  14. simon appleby's Avatar
    simon appleby
    i have raised this problem with blackberry and they have accepted its a problem with the case. and its relationship with the phone. they have told me they will address this in a future update
    asiayeah likes this.
    09-19-16 05:35 AM
  15. asiayeah's Avatar
    asiayeah
    Same problem here. It looks like when a contact with no profile pic calls, a default one is shown. Hope an update is coming soon to fix it.
    10-17-16 10:21 AM
  16. eyedroid's Avatar
    eyedroid
    Profile pic of a caller has always been an issue with Google phones. Mostly the dimensions and size - you never have it displayed in a good quality.. And this bug here definitely needs a fix.
    10-17-16 04:29 PM
  17. asiayeah's Avatar
    asiayeah
    Originally Posted by Rolo_1
    Mine does it all the time. Pic of my darling wife. Embarrassing when I answer "how's my sweetheart" and it's my mother-in-law! Hoping for a fix soon

    Posted via the CrackBerry App for Android
    It's same here. I saw my own pic keeps popping up on my spouse's phone! (when someone else calls her)

    Posted via CB10
    Last edited by asiayeah; 10-24-16 at 09:50 AM.
    10-21-16 09:52 PM
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