Trackpad Not Clicking

**garyscoco** · 03-07-2012, 05:22 PM

Hi guys! ive had this phone for three months now. the past week i have been encountering issues with this trackpad. it scrolls but it wont click!!! if i keep pressing it, it clicks once or twice. other than that it doesnt! did battery pulls etc still nothing! my warranty has expired! what should i do?!

**TheRealFixxxer** · 03-07-2012, 09:23 PM

How did your warranty expire after 3 months? I was under the impression that it was a 12 month warranty.

I suppose I should ask where you bought it. Was it new or used?

**PALeafs67** · 03-08-2012, 10:24 AM

Did you Upgrade the OS at all or still original.. i had a similar problem where the track pad would scroll up but not down kinda got stuck.
As soon as i upgraded the OS it fixed that issue.

**Bilaal** · 03-08-2012, 02:30 PM

Wow, I didn't know updating the OS would help a trackpad issue. That is, if the trackpad ACTUALLY doesn't allow the person to "press" it in, physically. If you can do so, but the phone doesn't respond to the pressing of the button, then updating the OS might be the solution. If you have the latest build/leak installed, wipe it and install it again!

Good luck, pal.

**PALeafs67** · 03-08-2012, 06:18 PM

The track pad i found was very sensitive and would do things with out me touching it as soon as i upgraded i have had no further issues the phone is running great now for the past two weeks.... Running Leaked OS7.1.0.258...

**-BlueBerry** · 03-10-2012, 03:16 PM

You could try updating the OS version, if that doesn't work then you might have dirt or something stuck underneath the trackpad, hence causing clicking to be a problem.

**Kridiot** · 12-01-2012, 02:04 AM

I'm having the exact same problem. I can scroll with my trackpad fine, but it won't click. Now instead of clicking any time I push the trackpad, I usually have to press it about 10 times before it actually clicks enter. Did anyone find a solution to this?!

I have a Curve 9360 version 7.1.0 Bundle 1647 and it says it's all up to date. I don't know why it's not working :/

**Kris308** · 12-01-2012, 02:17 AM

same issue here, i have to press the trackpad atleast twice or thrice to open up an icon..pretty frustrating.Thinking of getting the hardware checked

**derick234** · 12-07-2012, 07:53 AM

mind had same issue couple of weeks ago but since i updated it, it stop giving such problems! try and update urs!

Sent from my BlackBerry 9360 using Tapatalk

**muss429** · 05-01-2013, 04:16 PM

I am having this same issue, trackpad will move around fine but won't click. How can I update the os if I cannot click anything? Im not very good with blackberry phones.

**Crime** · 05-02-2013, 11:17 AM

u can update the OS via pc.... therefore u don't hav to click on the phone.. everything is done via pc.

on another note I noticed my trackpad was very sensitive when I jus got the phone....but now it seems a lil slow to respond. I always try to make sure my fingers don't hav no sort of residue on them. so im not sure as to why the sudden "lag"