[tsmrg]

Guys I have 9360 curve. Its problem is that sometimes I can't scroll to view pictures because the trackpad will be unresponsive. Opening the picture library and viewing pictures as thumbanails, scrolling is not a problem But when I now select individual pictures, the trackpad becomes unresponsive and scrolling is not poissible. Anybody who knows what's causing and the solution. Thanks

[PALeafs67]

1st question which version OS are you running i can tell you from experience the original version was a mess all kinds of problems from track pad not scrolling to loss of letters on the menu bar to battery problems and so on...
I`m sure if you upgrade you will see improvement

[tsmrg]

Thanks dear, installed OS 7.1 a week ago. But may be if there can be a way to check if there are still some components of the original version.

[walibaa]

its just a s/w issue update ur os

Sent from my BlackBerry 9320 using Tapatalk

[tsmrg]

Options>Device>Software Updates, then it shows me "current version is OS 7.1.0 Bundle 1133, Your blackberry is up to date." This is the way I did my previous upgrade. What must I do since it says its upto date. Really worried.Thanks for your help guys

[f0xx386]

Doing an upgrade from the phone is more likely to cause problems than solve them. I'd download the Os and update manually from using your pc.