[Luke5485]

Hi,

I got a Blackberry Curve 9360 recently to use with my carrier, O2. Got everything set up, on a Blackberry tarrif, etc. everything about the phone is working fine EXCEPT when I try to download ANYTHING!
I first noticed it when it said there was a BBM update available, and one for MSN, FB (you get the idea) but everytime the download appears to have finished, the screen goes white and a messages says, "JVM Error 505- Reset". So I dunno how many times it's been reset now, hasn't made a blind bit of difference. I tried to download an app today and the same thing happened.
I really don't know how to sort this, do I need to reinstall the software (how?!?!) or is this an error with the phone?

Ta,
Luke

[iansantos17]

Hi,

I got a Blackberry Curve 9360 recently to use with my carrier, O2. Got everything set up, on a Blackberry tarrif, etc. everything about the phone is working fine EXCEPT when I try to download ANYTHING!
I first noticed it when it said there was a BBM update available, and one for MSN, FB (you get the idea) but everytime the download appears to have finished, the screen goes white and a messages says, "JVM Error 505- Reset". So I dunno how many times it's been reset now, hasn't made a blind bit of difference. I tried to download an app today and the same thing happened.
I really don't know how to sort this, do I need to reinstall the software (how?!?!) or is this an error with the phone?

Ta,
Luke

Hi Luke5485,

Read this article
Error 505", "App Error 505", or "JVM 505" appears on the BlackBerry smartphone
KB27157-"Error 505", "App Error 505", or "JVM 505" appears on the BlackBerry smartphone