[brantmacga]

the screen on my 9370 died. i haven't backed up in about 4/mo, which was when my last BB died.


anyway, the screen is dead, and when i connect to the PC to run desktop manager, its not finding the device. windows 7 is recognizing that the device is connected.


from what i remember, there is a pop-up on the screen when you connect it to the PC asking if you want to connect as storage device, charge only, etc. . . , and i think i'm supposed to select one of these options.


also, i do have a password lock.

could anyone be able to tell me in what order the options are? i'll just have to play around with it and see if i get lucky and click on the right one since i can't see the screen. and also does it ask for the password on the device itself before trying to sync.


i got a new BB today and need to transfer everything over.


thanks!!

[brantmacga]

so first of all, i'm an *****. i have a new phone of the same type so i can show all of this to myself.


second, i think somethings is up with my computer, because it wouldn't recognize the new phone either.


connected to the laptop and everything is working just fine; backup is in progress.