help on syncing with dead screen; need a walkthrough please

**brantmacga** · 01-29-2013, 06:41 PM

the screen on my 9370 died. i haven't backed up in about 4/mo, which was when my last BB died.

anyway, the screen is dead, and when i connect to the PC to run desktop manager, its not finding the device. windows 7 is recognizing that the device is connected.

from what i remember, there is a pop-up on the screen when you connect it to the PC asking if you want to connect as storage device, charge only, etc. . . , and i think i'm supposed to select one of these options.

also, i do have a password lock.

could anyone be able to tell me in what order the options are? i'll just have to play around with it and see if i get lucky and click on the right one since i can't see the screen. and also does it ask for the password on the device itself before trying to sync.

i got a new BB today and need to transfer everything over.

thanks!!

**brantmacga** · 01-29-2013, 07:14 PM

so first of all, i'm an *****. i have a new phone of the same type so i can show all of this to myself.

second, i think somethings is up with my computer, because it wouldn't recognize the new phone either.

connected to the laptop and everything is working just fine; backup is in progress.